The constantly evolving market demands that ideas and knowledge be shared throughout the workforce much faster than legacy systems allow. Firms must be agile, creative and responsible with data.
People in their day job quickly lose interest with an operating system/platform that thinks about yesterday rather than planning for tomorrow. They want a self-service culture, instant feedback and quick solutions by tapping into knowledge reserves.
Key Challenges
Infosys’ goal is to become a completely knowledge and data driven organization, with agility in its DNA so that it can quickly sense changing business needs and continuously evolve in response – in other words, become a Live Enterprise. But with over 200,000 employees, complex systems, and processes, this is a mammoth task, and Infosys has made a start.
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The Solution
Infosys is transforming into a Live Enterprise powered by various digital offerings (including Launchpad, Lex InfyME, digital brain, knowledge graph, experience configurator, etc.), that are designed to provide its employees a frictionless digital experience wherever they are in the world - anytime, anywhere. This has enabled Infosys to achieve major-league knowledge sharing, collaboration, process simplification and continuous learning. It will also create a level playing field for every person in the company to access the company’s intellectual capital.
Living, continuously evolving, innovating and always learning organization
- Reimagined processes and employee experiences
- Embedded artificial intelligence at the enterprise core for continuous learning
- Built a digital infrastructure backed by a polycloud platform
- A smart workplace that helps build a smart workforce by marrying the physical with the digital through collaboration and continuous learning
- Enabled fluid operating models
Benefits
Agile, responsive enterprise
60% reduction in time taken for a background check for a new recruit and the method made completely paperless with 2 Million hardcopies eliminated annually.
Enhanced employee productivity with self-service and 40% transactions taking place on the go.
Always-on learning opportunities with Lex: 226,000+ users leveraging the platform for 30-40 minutes every day.
Smarter workplaces that support efficient management of campus, space and visitors thus improving utilization by 15%.
