Infosys sets up a Standardized talent management solution for performance management and goal management, for USG Boral.

3000+ Salesforce users

Single HR management system across 11 business units

Supported in 7 languages: English, Malaysian, Chinese (traditional), Indonesian, Korean, Thai, Vietnamese

Key Challenges

USG Boral, a manufacturer and supplier of plasterboard walls and ceiling lining systems and accessories in Asia, Australasia, and the Middle East, was looking to build a single global HR system of record replacing varied legacy systems for employee data to support all people processes.

The company was looking for a partner to devise an adoption strategy for the new talent management solution, security & support services to move into cloud.

USG Boral wanted a seamless experience to end users with reduced time to business changes.

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The Solution

USG Boral wanted to replace its legacy system by adopting a new talent management solution, based on cloud.

Infosys enabled USG Boral to go-live in four countries, in eight weeks and worldwide in 10 weeks

We were able to deploy resources with the relevant skills to any location required by the client.

Infosys invested in applications that provide enhanced capabilities to SuccessFactors services clients. In addition, Infosys helped USG Boral use some of these, including a real-time analytics solution that will connect directly with SuccessFactors

USG Boral considered Infosys team a seamless extension to their own team, with all parties focused on the required technical and business outcomes

We delivered information and recommendations to USG Boral, beyond what is specifically detailed in the scope of the contract

Business benefits provided:

  • Single integrated human resources management systems
  • Employees empowered through better information
  • Standardized talent management solution for performance management and goal management
  • Automating and streamlining global compensation management with business objectives
  • Develop strategic succession processes and increase employee engagement
  • Simplification of IT architecture
  • Quick access to talent

USG Boral particularly appreciated the fact that Infosys attentively paid heed to their business needs and did not prescribe strict, standardized solutions or templates to follow.

Infosys built a single, global human resource system of record, replacing varied legacy systems for employee data to support all people processes, for USG Boral.

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Benefits

Infosys enabled USG Boral to go-live in four countries, within eight weeks; and worldwide within 10 weeks.

Infosys enabled USG Boral to go-live in four countries, within eight weeks; and worldwide within 10 weeks.

USG Boral commended the fact that Infosys listened attentively to their business needs and did not prescribe strict, standardized solutions or templates to follow.

USG Boral commended the fact that Infosys listened attentively to their business needs and did not prescribe strict, standardized solutions or templates to follow.

Infosys invests in applications that provide enhanced capabilities to SuccessFactors services clients. Infosys is helping USG Boral use some of these, including a real time analytics solution that will connect directly with SuccessFactors.

Infosys invests in applications that provide enhanced capabilities to SuccessFactors services clients. Infosys is helping USG Boral use some of these, including a real time analytics solution that will connect directly with SuccessFactors.