Forrester positions Infosys as a Leader in The Forrester Wave™: Global API Strategy and Delivery Service Providers, Q2 2019

Forrester has positioned Infosys as a ‘Leader’ in the Forrester Wave: Global API Strategy and Delivery Service Providers, Q2 2019 by Randy Heffner, Vice President and Principal Analyst. Infosys has the #1 score in the Strategy category and the #2 score in the Current Offering category.

What is Forrester’s Global API Strategy and Delivery Service Providers Wave all about?

Forrester’s research aimed to:

  • Identify the services that API strategy and delivery service providers should offer
  • Identify the most significant vendors in the market today
  • Assess the strengths and weaknesses of these top API service providers

In their 19-criterion evaluation of global API strategy and delivery service providers, they identified the nine most significant ones - Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, Tata Consultancy Services (TCS), Virtusa, and Wipro - and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

Forrester’s research uncovered a market in which Infosys, IBM, Accenture, and Capgemini are Leaders; Wipro, Cognizant, and TCS are Strong Performers; and Virtusa and Deloitte are Contenders.

BT Vision, API Business Strategy, And API Program Setup Are Key Differentiators

As APIs become increasingly important enablers of digital transformation and sustainable business agility, consultants and systems integrators must have a clear view into strategic API business value to lead the pack. Vendors that can deliver strong business technology vision, compelling API business strategies, and disciplined and mature API programs position themselves to successfully build a foundation for their clients to thrive in the unpredictable era of digital disruption.

How do we stand in the evaluation?

“Infosys’ forward-thinking strategy complements strong technical competency”- The Forrester Wave™: Global API Strategy and Delivery Service Providers, Q2 2019

  • “Infosys’ API practice takes a transformative view of the possibilities that APIs provide for products, business models, customer experience, and effective business execution.”
  • “The firm aims for innovation in applying APIs to digital initiatives and vertical sectors, building API ecosystems, and minimizing barriers to Microservices adoption.”
  • Top strengths in the evaluation included API program strategy, governance setup, platform setup, design and build services, managed operations, quality practices, business technology vision, its innovation road map, and its range of commercial models.

Evaluation Summary

The Forrester Wave evaluation highlights Leaders, Strong Performers, Contenders, and Challengers. It’s an assessment of the top vendors in the market. Companies should look for providers that craft compelling API business strategies, have deep experience customizing mature, disciplined, agile API programs and know best practices for API design, technologies, and platforms.