Infosys positioned as a Leader in Everest Group Next-generation Application Management Services PEAK Matrix® Assessment 2021
Next-generation application management is the evolution of the traditional Application Management Services (AMS) with mature service delivery models, newer financial constructs and evolved governance models along with more advanced technologies.
In the first of its kind assessment by Everest Group, Infosys had been positioned as a leader in the Next-generation Application Management Services PEAK Matrix® Assessment 2021. Noteworthy highlights include:
- Our strong ‘Zero Touch AMS’ value proposition strengthened by our hyper automation solutions and AI/ML tool enabled self-service
- Completely remote service delivery, enabled by our proprietary solutions – Infosys Live Enterprise Application Management Platform and Infosys Meridian
- Increased focus on business outcomes and KPIs, beyond just IT SLAs
- Heavy investments in developing talent and next-gen AMS skills for clients and Infosys alike, leveraging Infosys Wingspan
“Next-gen AMS is helping enterprises run their applications better and enabling them to drive self-funded transformation,” according to Yugal Joshi, Vice President, Everest Group. “Infosys' remote service delivery model, focus on delivering business outcomes, and talent investments have contributed to its positioning as a Leader in Everest Group’s Next-generation Application Management Services PEAK Matrix® Assessment 2021.”
The research assessed 24 leading next-generation application service providers across parameters including vision and strategy, innovation, delivery footprint and market impact created. As a leader, Infosys has exhibited:
- Strong client orientation and ability to solve complex business problems
- Significant investments in building IPs and partnerships to deliver custom solutions to clients
- Enhanced business value through continuous delivery
The report details out the above along with examples of some transformational work we have delivered for our clients. Download the report for more details and to know the next-gen AMS capabilities Infosys can bring to you.