Infosys named a Leader in IDC MarketScape for Worldwide Artificial Intelligence IT Services 2021


This IDC MarketScape study represents a vendor assessment of the 2021 artificial intelligence (AI) IT services market through the IDC MarketScape model. A significant component of this evaluation is the inclusion of the perception of AI IT services buyers of both the key characteristics and the capabilities of these providers.

IDC MarketScape assessed 17 AI IT services providers with broad portfolios spanning IDC's research coverage and with global scale. This assessment is designed to evaluate the characteristics of each firm — as opposed to its size or the breadth of its services

According to IDC analysis and buyer perception, Infosys is positioned in the Leaders category in this 2021 IDC MarketScape for worldwide AI IT services.

  • IDC considers Infosys' strategies around customer retention, innovation and R&D, and employee retention as key strengths.
  • Infosys also showcased strengths in achieving business outcomes for clients with AI services and in breadth, depth, and impact of AI services innovation activity.

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Report: Infosys Positioned as a Leader in IDC MarketScape: Worldwide Artificial Intelligence Services 2021 Vendor Assessment