Infosys-Perfecto: Creating Unique Customer Experience
Infosys Mobility Testing services deliver robust and high-performing mobile applications to enterprises. Our automated services ensure that the applications you build have ample regression coverage, accelerate time-to-market and deliver superior customer experience across mobile devices. Companies working with Infosys have been able to achieve higher scores on customer experience indexes, lower costs, and improved time-to-market by up to 50%.
The Infosys QA offering provides end-to-end testing from functional to specialized testing across the following areas.
A test automation accelerator that speeds up the automation of functional test suites. Its pre-built functional libraries can reduce the overall test script development time. Implemented in Java, the framework is platform independent, robust and secure.
Enables validation of app performance on different network conditions in a controlled lab environment.
Provides a consolidated view of the customer experience, listing comprehensive coverage on social, performance, accessibility, and security requirements.
Analyzes user feedback data from mobile apps and social media to provide valuable insights about customer usage patterns and top trending issues relevant to QA, including:
Provided heuristic evaluation as part of usability testing for a leading insurance provider in the US
Helped in customer acquisition for a leading cards and payments company
Behavior driven development automation for a leading fashion retailer
A case for mobile accessibility
Creating Unique Customer Experience
Digital Experience and Coverage Index
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