Research Report

Preparing For The Future of Talent

The Quest For Digital Dominance

The potential of improving the customer, employee, and/or partner experience impacts a company’s competitiveness in such a profound way that it is a do or die decision for enterprises. Among those that succeed, it is a common refrain that it is talent – not technology – that determines success or failure of a digital program. Most leaders concede that technology implementation is the easy part; solving the talent and culture equation holds the key to digital dominance. The new IT demand model, coupled with the attributes of the new supply model, require enterprises to rethink their talent strategies to effectively design models that support their digital transformation journeys.

The New Talent Model In A Digital-First World

The enterprise IT role is undergoing a sea change; businesses of all types are being disrupted and redefined by the rapid digitalization wave. About 60% of enterprises have prioritized IT services agility and flexibility through digital transformation as the primary focus of their IT services strategy, with cost reduction a logical/implicit derivative. Beyond business realities, demand for talent is also significantly impacted by other factors, most notably immigration reforms and the global geopolitical environment. These cases of supply influencing demand create real near-and long-term impacts for enterprises’ IT talent strategies.

About The Report: Everest Group and Infosys have outlined 8 must have practices for enterprises seeking to design a future ready talent model. This report was produced through a study of more than 300 enterprises’ digital readiness conducted by Everest Group. These insights will help enterprises to understand the nuances of a talent model, that will help them accelerate and accomplish their goals.

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