Our views on business technology trends
Enterprise AI for an A2A ecosystem
Prof. Mohanbir Sawhney shared deep insights into the application of enterprise AI across organizations, more specifically for the marketing function.
Agentic sales assistants for automotive lead conversion
Agentic AI has an important role to play in online car sales by offering customers a personalized, end-to-end experience that keeps them engaged.
Sensor technology fusion for safe autonomous driving
As the volume of autonomous car trips increases, sensors and their integration across multiple modalities will play a key role for road safety.
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How AI gives corporate relationship managers a strategic edge
The role of a corporate relationship manager has grown more challenging in a digital world of fragmented data and time-consuming administrative tasks. An assistant built with artificial intelligence (AI) and natural language processing (NLP) can streamline day-to-day tasks and equip managers with the necessary customer data to build stronger relationships and serve their clients more effectively.
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AI assurance framework for risk management and ethical use
A practical guide to building trustworthy, high-performing AI systems through robust assurance frameworks that go beyond ethics and compliance.
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What agentic AI means for financial services
Agentic AI is making an impact on financial services, but obstacles remain. Success depends on a practical plan: A strategic roadmap, business-led focus, strong tech foundations, and responsible, large-scale execution.
An AI playbook for retail marketers
The future of retail marketing is AI-powered, but only the smartly integrated will thrive.
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Zero Trust benefits and the importance of enhancing cloud security
Stay secure in today's dynamic digital landscape with Zero Trust principles. Experience the transformative benefits of Zero Trust security in fortifying your cloud infrastructure, securing your digital assets, and staying ahead of the ever-evolving threat landscape.
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How to transform energy and utilities: A strategic framework for AI integration
Artificial intelligence is poised to transform the energy sector by enhancing efficiency and predictive capabilities, but its success depends on strategic alignment, governance, and readiness to adapt, as not all investments currently yield proportional business value.
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The promise and perils of agentic AI in payments
Autonomous agents could revolutionize payments — if they can overcome today's obstacles.
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The strategic role of data analytics in global trade and tariff dynamics
AI and analytics are transforming global trade by improving risk visibility, optimizing sourcing, and streamlining regulatory compliance.
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How to overcome language barriers: AI translation for the insurance industry
By investing in AI-powered multilingual solutions, insurers can improve customer experience, streamline operations, and unlock new markets.
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How AI in semiconductor manufacturing is transforming chip design
Using AI in semiconductor design enhances innovation, improves efficiency, and accelerates development, addressing complex challenges in the ecosystem.
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Beyond compliance: How to implement responsible AI and foster a workplace that champions it
Comprehensive organizational change management aligns people, processes, and incentives so that responsible AI becomes not an add-on, but a cultural default.
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How to Manage the Rise in Credit Delinquencies
Explore how Infosys Decisioning-as-a-Service (DaaS), powered by FICO, helps enterprises to understand real-time customer insights.
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Fundamental mathematics and practical AI applications
Prof. Colm-Cille Patrick Caulfield, University of Cambridge speaks about the relationship between fundamental mathematics and practical AI applications.
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How agentic AI in telecom can boost efficiency in operations
Agentic AI is revolutionizing the telecom industry by enabling autonomous network management, hyperpersonalized customer experiences, and significant operational cost reductions.
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Beyond augmentation: Agentic AI for software development
AI is progressively used in software development. But simple augmentation doesn’t achieve the full benefit of generative AI-based technology. For this, agentic AI must be used.
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AI as new UI: Driving agentic process automation at enterprise scale
AI as UI, powered by Agentic Process Automation (APA), is revolutionizing business interactions by enabling natural, conversational commands allowing AI to understand intent, make decisions, and fully automate end-to-end processes.
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AI for resilient supply chains in times of uncertainty
While AI can’t fully eliminate tariff-related risks, it can significantly help businesses build resilient, adaptive, and intelligent supply chain operations.
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The strategic advantage: CPGs outsourcing e-commerce technology and operations
This enables CPG companies to cut costs, boost efficiency, and enhance customer satisfaction, brand value, and profitability.
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How AI agents will unlock value in CRM systems
AI agents applied to sales and marketing platforms will deliver enhanced value and address persistent problems in enterprise customer relationship management systems.