Microsoft

Direct Wines Implements Microsoft Dynamics AX 4.0

In March 2011, trade journal Manufacturing & Logistics IT covered the success story of UK-based wine merchant, Direct Wines' partnership with Infosys to build an updated ERP solution.... Direct Wines needed to increase business growth, efficiency, and customer satisfaction and better manage its international catalog-based, order-to-cash business. Infosys designed, developed and implemented a solution based on Microsoft Dynamics AX 4.0. As a result, Direct Wines reduced customer call time by up to 30 seconds per call, increased sales per hour from outbound calls by 10 percent, and reduced the time from order entry to fulfillment processing by 47 percent.

Exterran Improves Content Management, Collaboration, Search Mechanism

Exterran improved its content management, collaboration, search mechanism and customer satisfaction by migrating to a collaboration solution implemented by Infosys and powered by Microsoft Technologies. With... this, Exterran was able to win more business, extend its global reach and build customer loyalty.

Global Consulting and IT Leader Builds Solid Foundation for Enterprise Business

Infosys had outgrown its existing sales analytics tools and wanted a more robust and scalable solution. The Infosys team developed a business intelligence solution using Microsoft SQL Server 2005 resulting in faster and more insightful decision making.

Global Consulting and IT Leader to Help Itself and Customers Through Windows Vista

Infosys' global workforce requires 24/7 access from anywhere with the same user experience as the home office. The company required a centralized, commonly-managed environment.... A business value case study with a Total Cost of Ownership (TCO) analysis demonstrated that upgrading to Windows VistaT enhanced security, infrastructure, and mobility.

Global, Diversified Manufacturer Optimizes IT Infrastructure Using Microsoft Platform

Johnson Controls Inc. (JCI), a US$ 32 billion company, is a global leader in automotive interiors, providing efficiency and power solutions. JCI partnered with Infosys to consolidate its disparate legacy applications... Infosys' Domain Migration solution, part of the Catalytic IT suite, enabled JCI to achieve substantial time and cost savings and enhance employee productivity. Infosys' dashboard tool provided a management summary and a comprehensive view of the deployment status, which simplified migration for the client.

Kids Headquarters Dresses Up Supply Chain with Microsoft .NET-based RFID Solution from Infosys

Kids Headquarters (Kids HQ), the world's largest children's apparel company, partnered with Infosys to comply with existing mandates from major retailers.... Infosys' RFID solution, based on Microsoft .NET, provided Kids HQ the flexibility and scalability required to quickly adapt to compliance initiatives and also undertake strategic initiatives.

Integrated Solution Enhances Productivity of Customer Care Representatives

Mercy Health Plans (MHP) wanted to improve the quality of member health and service. MHP needed to integrate its call center systems to serve its customers. Infosys' Integration and Collaboration solution coupled... with the Microsoft Customer Care framework provided the integration MHP required. It resulted in a more streamlined customer care organization.

Leveraging Service-Oriented Architecture for Competitive Advantage

QCSI, a leading provider of healthcare payor solutions, wanted to expand its technology leadership in the healthcare payor market by migrating its core applications to the next-generation architecture.... It required a product that was highly interoperable, location-transparent and which could be easily integrated with other applications. QCSI partnered with Infosys to migrate the existing application running on VB-based client server architecture to a service-oriented architecture based on the Microsoft .NET framework.

Infosys Partners with Telecom Major REACH to Transform End User Computing Platform

REACH, a leading provider of international voice and satellite services was looking to revamp their existing end user computing platform. The company wanted to upgrade and standardize its operating system to Windows 7 and empower its... employees with the latest tools and technologies. Infosys implemented a comprehensive IT transformation program across 21 locations in North America, Asia, Europe and Australia. Infosys' involvement helped overcome challenges in infrastructure management, storage and security, IT support, and, speed and efficiency. The benefits of the Infosys solution include improved performance, increased productivity, streamlined applications, and better user experience.

Web-based Solution Helps Death Care Service Provider Cut Costs, Scale Up

SCI, a US$ 2.3 billion death care services industry leader, operates through more than 1,600 funeral homes and cemeteries across North America. To improve profitability and customer service, SCI needed a Web-based solution.... The existing thick client system provided good functionality, but limited scalability. Infosys developed an efficient, effective and low-cost Web version of the existing product, mapping the requirements onto a Microsoft ASP.NET application and lowering the TCO. It resulted in improved customer service and annual IT savings of US $4 million.

Suncorp Uses Infosys Accelerate Migration Solution to Standardize over 10000 Desktops

Suncorp, a leading Australian financial institution, partnered with Infosys to migrate over 10,000 desktops and 350 applications to Microsoft Windows XP using 'Accelerate', Infosys' desktop migration... solution. The solution ensured a standardized operating environment, enabling the company to reduce costs, improve performance and enhance security.

New Enterprise Lead Solution Keeps Urban Science Ahead of the Curve

Urban Science helps automakers evaluate, streamline and revitalize their sales operations. With their customers' expanding presence in direct-response marketing, Urban Science experienced increased demands requiring... a new Lead Platform for its delivery system - the Enterprise Lead Solution (ELS). Infosys architected, developed and implemented a new ELS based on Microsoft .NET framework 3.0 and Windows Workflow Foundation. The new system can process 90% more leads per minute, minimize the number of lost leads and provide greater flexibility and reliability.