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Success Stories

Infosys' SAP solutions have benefited companies across the world. Read about their experience with Infosys and how they gained from this partnership.

Service desk implementation with SAP Solution Manager for a leading oilfield services company

A leader in oilfield services wished to reduce the total effort required by its incident management facility to create and close incidents on a global scale. Infosys experts...

Change management implementation with SAP Solution Manager for a leading bank

A large global bank wanted to implement change management process (Charm) for logging and managing changes to the system and documents. They also wanted...

Test Automation with SAP Solution Manager and ARIS for a leading automobile company

With the addition of new dimension products and complex systems, a global automobile major found that it had minimal visibility into the existing template. The company...

Change Management Implementation with SAP Solution Manager for a Leading Pharmaceutical Company

A large global pharmaceutical company wanted to integrate incident tool and change management processes for better tracking. Infosys proposed and implemented the incident...

SAP AFE (Authorization for Expenditure) Approval Application for a Leading Oil Field Services Company

A large oil field services company wanted an application which could provide decision support for management on divisional capital spending. Authorization for Expenditure (AFE) captures critical data like company...

SAP Expense Report Approval Application for a Leading Energy Company

A large electricity supply company was looking to build an expense report approval application. Infosys designed a browser based SAP mobile solution which was built using Mobile Webdynpro Java and deployed on SAP Net Weaver WAS. The application...

SAP SNC 7.0 Implementation for Global Electronic Major

Infosys partnered with a global leader in Consumer Electronics to implement SAP SNC solutions to provide extended visibility of inventory...

SAP Transformation Project for a California-based Utility Company

Infosys assisted a large California-based Utilities company with packaged-enabled business transformation. The client got strategic advice on program...

Shared SAP Application Support for a Leading U.S. Chemical Company

Infosys partnered with a U.S. specialty chemical company that deals with polymer additives, catalysts and fine chemicals to realize various benefits such as reduced SAP application support...

Supply Chain Analytics Implementation During Business Transformation

Infosys' client, a leading manufacturer of contact lenses and lens care products, needed help in their supply chain transformation in the Asia Pacific region. Infosys helped...

XY2XI - SeeBeyond to SAP PI Migration for a Large Global Agribusiness Company

Infosys helped a global agribusiness company with its migration from SeeBeyond to SAP PI using XY2XI methodology. The benefits were reduced Total Cost of Ownership (TCO), minimal disruption, reduced implementation, IT and infrastructure costs.

Global SAP MDM Roll Out and Support

A leading player in the crop protection segment with operations spread over 90 countries, aimed to have a centralized and optimized master data system across all downstream applications. Infosys designed and implemented the SAP MDM...

Common GRC Platform for a European Pharmaceutical Company

Infosys helped a large European pharmaceutical company in bringing all in-scope entities into one common GRC Rule Library and customize it to reflect all transactions for all in-scope entities. The Infosys solution...

Integrating Newly Acquired Business into the SAP Landscape of a Leading CPG Company

Based on its SAP platform, a leading CPG company, which acquired a global company engaged in professional care products, wanted to integrate with the acquired entity. The Infosys solution...

SAP Testing for a Leading Manufacturer and Marketer of Premium Beauty Products

A leading manufacturer and marketer of premium skin care, cosmetics, hair care, and fragrance products wanted to roll out SAP in the U.S. and internationally as a multi-phase program. Infosys created an optimal mix of manual and automated testing...

SAP CRM Implementation and Upgrade for U.S.-Based EDA Major

The client is a technology leader in Electronic Design Automation (EDA). Due to different geographies and business units using disparate systems, it was a challenge to consolidate sales forecasts and facilitate corporate decision making. The implementation of SAP SNC solutions ...

Infosys Streamlines Planning Process using SAP Business Objects Planning and Consolidation 7.0 NW

The Information Systems (IS) group at Infosys, an enabler of corporate functions, lacked a proper system for data storage and retrieval. This affected the budgeting process where changes had to be implemented at short notice. Infosys deployed...

Enabling Compliance Management for a Pharmaceutical Company

A leading pharmaceutical company with interests in over-the-counter drugs, vaccines, diagnostics and eye care wanted to upgrade its SAP 4.6 platform to ERP 6.0, across seven global system lines to accelerate innovation and expand business. Infosys' compliance...

Pharma Major Streamlines Operations with Direct-to-Pharmacy Supply Chain

A large global pharmaceutical company wanted to enhance the delivery of SAP services. Infosys implemented a Direct-to-Pharmacy (DTP) supply chain model using customized methodology...

How Infosys Helped its Customers Enhance their SAP BI Capabilities by Utilizing the Business Objects Suite

With the integration of SAP Business Intelligence and Business Objects, Infosys has helped many companies derive tangible benefits. This case study shows how Infosys assisted an agribusiness company by providing...

Migration to New General Ledger Enables Seamless Global Reporting for Healthcare Conglomerate

A global healthcare conglomerate partnered with Infosys for migrating to a new General Ledger (GL) and upgrading its SAP ERP application. Infosys adopted a customized methodology and the 'V Model', recommended...

Strategic ERP Partnership Drives Business Turnaround

A global pharmaceutical company decided to optimize costs by integrating its multiple SAP applications. Infosys helped the company realize annual savings of US$ 3 million. A defined...

Comprehensive Strategy for Upgrade and Unicode Conversion Enables Next-Generation Business Processes for Finance Shared Services

A large pharmaceutical company providing finance shared services required continuous SAP support and upgrade to improve its operational efficiency. Infosys enabled the end-to-end SAP upgrade...

Integration of Financial Consolidation post M&As

In mergers and acquisitions (M&A), the challenges always lie in cost and complexity of integrating processes and systems of two companies. Taking an end-to-end ownership for implementing changes, Infosys helped a leading energy and utility company...

Supply Chain Analytics Implementation during Business Transformation

Infosys' Supply Chain Analytics Framework implementation helped a leading manufacturer of contact lenses to transform the supply chain process. The Analytics Framework brought...

Pharma Major Reshapes IT Landscape for Business Growth with a Holistic SAP Upgrade Approach

A leading pharmaceutical company with offices across six continents partnered with Infosys for ERP upgrade. Seven instances of SAP ECC 4.7 implementations helped upgrade six mission-critical...

Flawless ERP Upgrade for a Healthcare Major With 21 TB Database

A Fortune 20 healthcare solutions provider partnered with Infosys for upgrading its 21-terabyte database. Besides the complex upgrade and Unicode conversion, the plug-ins and service packs...

Global Pharmaceutical Leader Achieves Operational Excellence

A leading drug development and healthcare company partnered with Infosys to optimize costs and enhance operational efficiency. We introduced a structured governance model along...

SAP BI Global Rollout for a World Leading Consumer Goods Comapany

A leading Consumer Packaged Goods (CPG) company with operations across 180 countries partnered with Infosys for Business Intelligence (BI) and SAP BW expertise. Infosys' global template solution significantly improved...

Operational Excellence Helps Pharma Major Gain a Competitive Advantage

The distributed data model of a US$ 2 billion global pharmaceutical company was constrained by multiple, disparate systems. The pharma major, in partnership with Infosys, retired its legacy systems with...

SAP Managed Services for a Utility Company

A Dutch utility company partnered with Infosys to migrate from a multi-vendor environment to a managed services system. We used reusable procedures through our proprietary tool, Intelligent Production Support...

Implementation of SAP ISU/CCS for a Utility Company

A leading utility company wanted to transform its Customer Information System (CIS) to improve customer service processes. Infosys replaced the legacy CIS system with a state-of-the-art SAP ISU/CCS solution. Our Web-based...

Package-enabled Business Transformation for a Utility Company

A California-based utility company wanted to transform its business by replacing processes and systems through SAP-enabling technologies. Infosys used DM/RM in SAP to implement business processes for an automated...

E-Tendering Solution for a Hong Kong-based Utility Major

A Hong Kong-based utility group with a portfolio of 20 generation assets and retail businesses in the Asia Pacific region partnered with Infosys for an e-Tendering system, integration of mySAP SRM and mySAP PLM, and streamlining procurement processes.

Global Power and Automation Major

The client is a multinational corporation headquartered in Switzerland, operating mainly in the power and automation technology areas. The client was looking for an implementation partner to completely...

DaimlerChrysler

DaimlerChrysler, one of the world's leading luxury automobile manufacturers, has a complex supply chain between its factories and its customers. The company required a comprehensive solution...

Batelco

Batelco, the first telecom company in the Middle East, headquartered at Bahrain, wanted to minimize IT operating cost and realize cost savings through IT consolidation. Infosys partnered with Batelco...

Sidmar

Sidmar is a part of Arcelor, the world's second largest steel producer worldwide, making products for the automotive industry and other sectors requiring high levels of quality. The company...

Global Major in Agri and Seeds Business

The client is a global multi-billion major in agri and seeds business. The client wanted to streamline its business processes across geographies and product lines, standardize the SAP version...

Customer Testimonials

'The knowledge, attitude and flexibility that Infosys showed was key to keeping the project rolling at the right pace and quality'

- Gustavo Pimenta, Vice President IBS – Western Europe, Anheuser-Busch InBev (AB InBev )

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"Something that surprised me about working with Infosys is the commitment that they displayed in working with us."

- Jose Cota, SAP Sustain & Continuous Improvement Director, PepsiCo Latin America

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"I can tell that it's really important to them (Infosys) that they don't leave until they've ensured that we're getting the value that we need to out of the implementation."

- Matthew Cordner, Director, Business Process Integration, Bell Helicopter

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"We are fortunate to have Infosys as a partner..."

- Todd Bennington, VP - Operations, BorgWarner Torque Transfer Systems

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“Infosys' SAP implementation approach is highly specialized and in lockstep with industry best practices. Compliance is assured during every phase of the implementation or upgrade, providing enterprises with ample opportunity to review or realign internal controls to enable better business practices. The end result of this collaborative approach is a reduced year-over-year compliance cost and improved control mechanisms."

- Mauro Romano, Internal Controlling Officer, ABB

“Infosys' solution and delivery capabilities in the Greater Asia region not only improved the time to market and predictability, but reduced the cost of implementation."

- Imran Khan, Chief Information Officer, Consumer Digital Imaging Group & Graphic Communication Group, Kodak

“We would not have achieved this kind of success without a committed partner like Infosys helping us all the way. We are glad we chose Infosys for this project - they bring in world-class consulting skills, superb project execution capabilities, and a high degree of predictability and reliability, besides technological excellence to customers like Sidmar."

- Ghislain Claeys, CIO, Sidmar on the eve of the successful completion of R/3 enterprise upgrade project

“Upgrading our SAP infrastructure to ECC 6.0 was an important step to achieve Hughes' corporate IT goals. Teaming with Infosys to deploy this high value solution has also enabled us to launch new IT initiatives with them such as Financial Systems Enhancements and Business Intelligence. As a strategic partner, Infosys has consistently demonstrated a high degree of technical and domain competencies. Their capabilities in complex program management and organizational change management helped us significantly."

- Prasad Margasahayam, CIO, Hughes Networks Systems

“Our business requires us to be agile as a company in a fast-moving, innovation-driven industry. Therefore, as an IT organization, we must be continuously improving. Our relationship with Infosys helped us rise to this challenge.. Infosys' ability to ramp up and down on resources on very short notices, the depth and breadth in the skill sets of their people and their predictable delivery capabilities sets them apart from other global players."

- Larry Loh, CIO of Analog Devices