The practical Sustainability

The practical guide
to unlocking the
$2.5 trillion
business boom


About the book

Buildings are fundamental to modern life, yet so often fall short of their sustainable promise. We stand at a crossroads, technology offering tremendous possibility for planet and profits, yet also daunting complexity and societal issues.

While certainly an inflection point, the pandemic simply accelerated several megatrends already in motion – creating a $2.5 trillion market for smart buildings and cities.

As a result, we're at the threshold of one of the great global business booms. From Google and Microsoft to niche unicorns, Practical Sustainability showcases the new Silicon Valley for the built world, and the roles required to deliver for people, planet and purpose.

At the intersection of these global megatrends and technologies, Corey Glickman, VP Sustainability & Design at Infosys, and Jeff Kavanaugh, Head of the Infosys Knowledge Institute, wrote Practical Sustainability.

The book provides a practical approach to creating and connecting smart spaces, with significant results that can be replicated by others, whether a global enterprise, small company, or government entity.

There are five overarching trends that have elevated sustainability to the boardroom agenda and a priority for first line employees:

  1. Environment
  2. Digital technologies
  3. Energy transmission
  1. Social
  2. Financial

The solution is Practical Sustainability, built on five essential elements:

  1. Regenerative future
  2. Circular commerce
  3. Human experience
  1. System of systems
  2. Digital twins

The triple bottom line has come of age, pairing environmental awareness with a global business boom Practical Sustainability  will become the guide for anyone to take action and make a difference in their own smart space or supply chain.

The case for practical sustainability – for large and small organizations. Taming the complexity of general contracting, logistics, and orchestration. Organic and digital, one to many. Journey to practical sustainability.

Redefining sustainability. The new economics: generating profits while serving people and respecting planet. Navigating the maze of sustainability standards across business and government.

From extractive push to regenerative pull. Predictive PLM. Integrated commerce. The providence of provenance. Green finance multiplier.

Experience matters: increased emphasis on occupants and first line workers. Buildings as human image and aspiration. Elevating safety and security, yet productivity still important. The ethics of intelligent buildings and supply chains.

Emergence of systems design and implications for intelligent buildings and supply chains. Dynamic intersection of multiple systems. Privacy and security. Applied AI and machine learning. Predict, observe, execute.

Visibility across the built environment. Single source of truth. Enabling the technology ecosystem. Understand past, observe present, predict future.

From static structure to dynamic value driver. Technologist as trusted advisor. Smart cities, with connected infrastructure and intelligent building networks.

Planning, design, and implementation considerations. New roles and responsibilities for each actor. From compliance to adoption. Adaptability, from scheduled service to condition based. Designed, conceived, and built in our image and needs.

The role of buildings and supply chains in our physical+digital future. Escape velocity to scenarios in outer space. The aspirational end. How thinking about off-world smart spaces will improve perspective for today’s earth-bound problems. The Star Trek effect.

About the authors

Corey Glickman is vice president and head of the Infosys Sustainability & Design business, which develops and deploys Smart Space technologies at private and public organizations. Corey has over 35 years of experience in industry consulting, providing advice on technology and business. He is an expert in strategic design, digital transformation, customer experience strategy, and the use of visualization applied to the development of innovative products, processes, and services. Corey specializes in the formation of design and innovation programs, overseeing execution teams, working in a global centers of excellence that creates breakthrough business solutions and technologies.

Corey is a member of the World Economic Forum Pioneer Cities working group, and he is also a Singularity University faculty expert guest lecturer. He has served on review boards for publications like the Harvard Business Review, and he has won international design awards, including being named one of the 100 most influential designers of the decade by the American Institute of Graphic Arts. He lives in the Pittsburgh area.


Connect with Corey Glickman

Jeff Kavanaugh is vice president and global head of the Infosys Knowledge Institute, the research and thought leadership arm of tech services leader Infosys, and previously led their manufacturing consulting unit. He also serves as an adjunct professor at the Jindal School of Management at the University of Texas at Dallas. Under his leadership, the Knowledge Institute’s team of award-winning producers, editors, journalists, and analysts publishes a wide portfolio of thought leadership each year.

Jeff is the author of the books The Live Enterprise: Create a Continuously Evolving and Learning Organization (McGraw-Hill, 2021) and Consulting Essentials: The Art & Science of People, Facts, and Frameworks (Lioncrest, 2018). He has also been published in Harvard Business Review and other leading periodicals. Jeff lives in the Dallas/Ft. Worth area.


Connect with Jeff Kavanaugh