TowardsDigital Utilities

Digitalization has left no industry untouched. In the case of the utilities sector, the use of digital technologies could save US$80 billion every year through 2040. And while most utility organizations agree that digital transformation is necessary, the action on-ground has been slow.

According to the utility companies surveyed, improved cyber security, consumer analytics, omnichannel customer engagement, and digital field operations are the most common trends which will make a positive impact on their organization in the next three years.

The top three digital technologies being used the most by utility companies are:

  • 70% Cyber security
  • 66% Enterprise cloud
  • 63% Big data analytics

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Your journey to being more digital extends from core modernization to customer delight. To steer through that path purposefully, write to us.

Towards Digital Utilities

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Utilities
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