Caring for Your Mission-Critical Taskforce: Your Machines When it comes to machines, there’s never really a good time for them to break down. Machinery breakdowns are inevitably costly. This is true for manufacturers of equipment, for their customers, and also for providers of managed machine maintenance services. In response to the challenge, companies have explored a variety of strategies – even preventive maintenance programs – to increase machine uptime. The goals have always been to ensure high availability of machines, rationalize service and repair costs across the network, and incorporate learning into the manufacturing and application of new models of machines. But every strategy – even a combination of strategies – has had only limited success.