Industry thought leader
Sarah Burnett

Sarah Burnett

Vice President Research (Europe), Service Optimization Technologies
Everest Group

Sarah Burnett is a Vice President of Research at Everest Group. Based in London, Sarah serves European clients across Everest Group’s global services research areas. She also leads the company’s research on Service Delivery Automation (SDA).

As well as contributing to media, Sarah often speaks at leading client and industry events. Well known throughout the UK and the rest of Europe as a thought leader and influencer, she is active in social media as a frequent blogger and Twitter user.

In May 2016 Computer Weekly named Sarah one of the 50 most influential women in the UK IT industry.

Sarah offers more than 20 years of experience and expertise in the global services industry, having served in a variety of capacities, including in-house practitioner, outsourcing provider, and research analyst.

Prior to joining Everest Group, Sarah spent three years as a Vice President with another analyst firm where she had global responsibility for programs covering government business process outsourcing and IT infrastructure management.