Jay Atkin is currently Vice President - Medicaid Business / Program Delivery, accountable for I/T business solutions supporting 3+ million members. Previously Jay led Medicare and FEDS Technology teams. Prior to that, he was accountable for the Enterprise Quality Assurance organization. In that role he drove results to best practice levels, initiated and executed the first I/T managed services contract as well as several other progressive programs enhancing business value.
Prior to QA, Jay led the I/T Enterprise Production Maintenance teams, instituting programs to increase ROI across technology products, significantly improved TATs on business related L1/L2 incidents and drove the application sunset program, retiring 125+ systems.
Prior to I/T Production Maintenance, Jay held a variety of progressively responsible technical and service related roles in the Infrastructure Services organization.