In our last Tech Navigator, we looked at how organizations can be part of building the human-centric future. Now we need to move that on to the next stage: empowering humans and creating exponential impact by becoming AI-first entities.
Our Vision
No organization can afford to ignore AI, and many are already deploying it in some way. AI is not just another technology, but one that will upend the way organizations make money and remain competitive.
An AI-first company is made out of four building blocks. These are: the AI experience, AI engineering excellence, AI that's responsible by design, the AI operating model
AI-first firms rethink everything about how they're experienced, from using AI-led assistants to reimagining customer journeys with AI at the center
Watch the videoWe explore next-generation software development and platform engineering. We also discuss the advent of AI operations, Data and MLOps for high velocity products
Watch the videoWe explore the challenges posed by the explosion of AI, and how organizations will need to have robust processes in place to ensure that the risks are properly managed and mitigated
Watch the videoWhat does the future AI-first operating model look like? We discuss how to bring about the changes that are needed
Watch the videoAI enables better, faster and more automated processes, which in turn leads to better outcomes. Smart companies are using AI as an opportunity to look at everything from processes to customer journeys.
Customers that are offered a fine-tuned customer journey spend 140% more than those with the poorest experiences.
Risk of bias in AI is a top three concern for executives, and more of a challenge to firms than insufficient subject matter knowledge
74% of C-suite and IT executives invest their money in product management, underlining product-centricity as a key business priority.