Industry Stories

Simplifying Insurance Claims

Business Challenge

A leading global insurer was using multiple claims processing systems and processes across a 100-plus countries, making claims settlement and fraud detection difficult.

Infosys View

A single customizable interface enabled with Digital Process Automation can amplify customer experience by increasing transparency and response time.

Business Outcomes

  • Halved claims processing time to 1 day
  • Solution projected to save over 40% in costs

And more…

Read about the client benefits and the 5 best practices drawn from this engagement.