Infosys Insights has been envisioned as a collaborative hub of innovative and leading edge thinking from thought leaders across industries. Contributions from our subject matter experts, clients, partners, and industry leaders bring this journal to life. We treat every topic as a vibrant dialogue among thought leaders ─ through analyses, opinions, perspectives, success stories and research findings.
Over the past decade, there has been a wave of digital disruption with new, born-digital challengers compelling traditional incumbents to find and harness new ways of delivering great customer experiences in order to survive the new competition. While superior customer experience is an important marker of successful digital transformation, this approach can only be sustained if the organization’s underlying infrastructure is modernized to handle the demands of these customer-centric initiatives. So how can organizations modernize their core? By focusing on digitalizing their monolithic legacy infrastructure and reimagining their business processes.
Businesses are getting disrupted not every day but every moment with new ideas, technologies, and business models being born not from big think tanks of the world but from the young digital natives. How do enterprises find their way to success in a digitally enabled world? Through innovation, strategy and the right technology partner.
While debates about job automation and ethos of artificial intelligence (AI) continue, technology stalwarts - individuals and organizations - pursue AI advancement, collectively giving it a purpose that can eventually make our lives better and solve some grand challenges facing the planet.
The era of services, marked by differentiating experiences, is already upon us, and the pace of change is not letting the smartest among us sleep. Recently, the young founder of AirBnB, the start-up that shook the hospitality industry, announced that this company worth US$30 billion will soon transform itself to become a platform that will also sell offbeat excursions, and different kinds of experiences.
In this issue of Infosys Insights titled 'Age of Possibilities: Digital Revolution and Problems Worth Solving', we examine a range of problems and challenges that are staring at us, at humankind, and present innovative and some untrodden ways to develop the approach to solving them.
In this issue, the spotlight is on the organizational mission of Renew-New. As bits reshape atoms in everything around us, starting to irrevocably change the way we live and even think, organizations are confronting a new world order, sometimes even struggling to survive. In order to succeed, they must renew their existing systems, processes, and mindset, and simultaneously explore new, unknown areas of technology, business, and problems.
In the inaugural edition, we bring you a case for embarking on a ‘Human Revolution’. As we move towards an irrevocably digitized world, technology is amplifying our potential, our intellect and our collective imagination and creativity.