The pandemic disrupted a lot and taught us even more. Our ideas of how work happens, how teams are built, and what constitutes culture will never be the same. As the world scrambled to adapt and respond from their homes instead of offices, organisations and leaders realised that the new normal requires a new mindset.
One such leader is Shayne Elliot, CEO of ANZ Bank. In a fireside with Mohit Joshi, President, Infosys, he outlined the importance of culture in staying agile and delivering change during tough times. The conversation at Confluence APAC 2021 was a CEO’s view of what it takes to not just build, but sustain a strong culture, and how the right mindset can help you grow more even during a crisis.
Most people in organisations – they know what to do. They know what the problems are. They know how to get stuff done. The organisation’s job is to get out of the way.