The X in CXO is now more fluid than ever, whether you’re a COO, CFO or CMO. Bridging functions and technologies is a new kind of collaboration enabler: the intersector. One who looks beyond departmental walls to what the enterprise needs. To see how the collective wealth of tools, techniques and talent can help continuously sense, respond and evolve.
The many faces of the intersector came to light at Confluence with Mohit Joshi, President at Infosys in conversation with Thomas E. Taris, Vice President, Global Servicing Group - Manufacturing & Automation, American Express; Sandra Andrews, CMO, Microsoft Retail Stores; and Donald Allan Jr., Executive VP and CFO, Stanley Black & Decker, Inc.
Whether you're a B2B business or a B2C business, everybody needs to think like a chief customer officer.