Enterprise Productivity

Trend 7: Increase focus on enterprise productivity and collaboration

With their hyperpersonalized experience, drag-anddrop UI build capability and ease of integration, low-code platforms boost productivity by accessing data anytime, anywhere. The LCNC platform also offers low-code bot build capabilities that employees can use for self-service applications.

A recent Forrester study suggests that LCNC platforms can save enterprises 70% in application development costs and efforts, approximately 38% in maintenance costs and thousands of worker hours.

In the future, with the infusion of AI and ML capabilities, employees will make better and faster decisions with access to more information.

LCNC apps are also expected to save compliance costs with organizations that use their inbuilt GDPR, HIPAA and other compliance capabilities. Retailers and facilities management organizations are increasingly adopting the LCNC platforms with AR/VR capabilities and embedded prediction models.

Infosys partnered with a leading commercial and business banking services provider in the UK to create a mobile regulatory compliance tool for its sales and relationship managers. Using Power Platform for over 7,000 managers across 58 countries, we enabled a 50-60% reduction in administration staff and a 30% increase in the app adoption in less than five months.

Enterprise Productivity

Trend 8: Remote collaboration powered by “anytime anywhere” collaboration platforms

The recent pandemic has led enterprises to rethink their ways of doing business. While essential staff still work on site, almost 88% of the global workforce work remotely. Prior to the pandemic, only 20% worked remotely.

Greater visibility and orchestration will be more critical than ever in our post-pandemic world. With remote collaboration the new norm, we see the “best in breed” of LCNC platforms coming together with their collaboration platform counterparts as a combined solution.

Microsoft offers a holistic solution with Teams for communication and Power Platform for LCNC. It provides a tight-knit integration that gives employees the advantage to collaborate anytime, anywhere and on any device. With citizen developers able to build apps, and an increasing set of connectors to these virtual platforms, productivity is at its best. As a testimonial to this, Microsoft's Teams subscriptions grew more than 70% to a total of 75 million daily active users. In the last six months, they saw a 250% increase in their Power Platform subscriptions.

For a leading automobile manufacturer, Infosys built a remote after-sales survey app for 80 dealerships. The auto maker previously visited the dealerships in person to administer the questionnaires. Now it carries out the survey remotely through PowerApps and Teams. The results include lowered travel costs, increased employee safety, and a 30% reduction in time previously spent reporting and digitizing the survey process.

LCNC platforms continue to have a tight-knit integration with collaboration platforms to serve as the digital foundation for information collection and consolidation. A manager can schedule an invite using an LCNC app, which triggers a Teams invite and shares the invite automatically with a distribution group without the use of corporate devices. Enterprises are now looking beyond document storage and sharing to consider all collaborative aspects of sharing, coauthoring and virtual connect platforms.


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