How do you insure a self-driving ship? Will digital provide the human touch of the friendly postman? Can mixed reality change the way elevators are serviced? All these questions present different dimensions of hyperproductivity in three varied enterprises. The answers turned out to be as fascinating as the questions at Confluence.
To dissect operating models that can live the times of digital, Ravi Kumar S, President at Infosys juxtaposed realities on both sides of the Pacific: finding different strokes from CXOs in the America and EMEA regions. On stage to share their view on pivoting to the new world of work were Jakob Thyme, Chief Operating Officer, Lloyd's; Petteri Naulapää, CIO & SVP, ICT and Digitalization for Posti Group; and Tia Jahi, Head of Management & Collaboration Solutions, KONE Corporation.
How can organizations match up common interests faster? Or put together a space where opposites attract? An agile innovation lab is where variedly skilled talent and ecosystem partners can come together to ideate fast and prototype faster.
Being hyperproductive means less time problem-solving and more time problem-spotting. In a large enterprise, solving is putting together the answers in a crowdsourced platform with employees and partners. And aiding discovery with an AI engine.
Upskilling for the digital reality is no doubt imperative. The means though, must be more fluid than ever: from app-enabled learning modules to hands-on virtual reality training to a digital brain that shares learning recommendations.
What if you’ve got all the technological capabilities you need, and then the culture isn’t agile enough to embrace it and deliver? Being ready for new ways of doing things is essential to surviving every cycle of inevitable disruption.
If you don't understand how you can apply technology intelligently, including data, including artificial intelligence, including all what you need to have a digital offering in front of your customer, then you are nowhere.