How do you insure a self-driving ship? Will digital provide the human touch of the friendly postman? Can mixed reality change the way elevators are serviced? All these questions present different dimensions of hyperproductivity in three varied enterprises. The answers turned out to be as fascinating as the questions at Confluence.
To dissect operating models that can live the times of digital, Ravi Kumar S, President at Infosys juxtaposed realities on both sides of the Pacific: finding different strokes from CXOs in the America and EMEA regions. On stage to share their view on pivoting to the new world of work were Jakob Thyme, Chief Operating Officer, Lloyd's; Petteri Naulapää, CIO & SVP, ICT and Digitalization for Posti Group; and Tia Jahi, Head of Management & Collaboration Solutions, KONE Corporation.
If you don't understand how you can apply technology intelligently, including data, including artificial intelligence, including all what you need to have a digital offering in front of your customer, then you are nowhere.