The more open you are, the more leaps you make. Whether it’s opening up to digital channels, competitors, regulators, or a sustainable way of business. An open perspective comes naturally to Frans van der Horst, CEO Retail Banking, ABN AMRO.
From being a group head of technology to becoming the CEO of a retail bank is a unique journey. Having straddled both business and technology roles over a 35-year career, Frans knows that blurring boundaries opens up new possibilities. In conversation with Mohit Joshi, President at Infosys, Frans dissected the future that can be, if we learn to co-create now.
If you don't understand how you can apply technology intelligently, including data, including artificial intelligence, including all what you need to have a digital offering in front of your customer, then you are nowhere.