Accelerating Resilience 25th August 2021

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Key Takeaways

Canada C-Suite Forum brought together nearly 200 thought leaders and policy makers who joined in the learning and sharing.

Navigating companies and workers to their next as Canada races to recovery.

Recipe for business resilience.

Strengthening digital muscle to thrive in the next normal.

Tactics to level up human experience to create next-gen experiences that offset digital fatigue.

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Agenda

* Times mentioned herein are in EDT

11:00am – 11:05am

Welcome

A quick glimpse into how enterprises in Canada are finding that crucial balance between all that worked before and organizing their business for the future.

Event Emcee: Liza Fromer, TV Host and Broadcast Journalist

11:05am – 11:15am

Warm-up Action

Join and play live Kahoot to test your knowledge of the world of business in Canada.

Organizer: Kahoot Quiz

11:15am – 11:25am

Keynote Address: Navigate your Next

WATCH SESSION

What’s next for companies, consumers and workers as Canada races to recovery? Infosys has a path to all that’s next.

Speaker: Ravi Kumar S., President, Infosys

11:25am – 11:30am

Guest Keynote Address

WATCH SESSION

Infosys presence in Greater Toronto Area and its economic value.

Speaker: Victor Fedeli, Minister of Economic Development, Job Creation and Trade, and Chair of Cabinet, Ontario Government

11:30am – 11:40am

Inside the Strategy Room: Recipe for Resilience

WATCH SESSION

11:40am – 12:00pm

Panel Discussion: Growing Digital Muscle

WATCH SESSION

Digital is key to thriving in the next normal that will follow. Learn from those already ahead on the curve, now bouncing back faster and better.

Speakers:
Afzal Jessa, Chief Digital Officer (CDO), Vale
Shawn Mandel, Senior Vice President – Digital, Rogers Communications
Moderated by Elena Christopher, Senior Vice President – Research, HFS

12:00pm – 12:10pm

Inside the Strategy Room: Recipe for Resilience

WATCH SESSION

12:10pm – 12:30pm

Panel Discussion: New Talent Pools. New Possibilities

WATCH SESSION

Taking a fresh look at opportunities that make it easier to connect people to employment, based on a deeper understanding of their skills and how those match with open jobs.

Speakers:
Carlos Buss, SVP, Chief Transformation & Information Officer, Agropur
Jodi Carradice, SVP and Chief People & Culture Officer, The Wawanesa Mutual Insurance Company
Moderated by Ravi Kumar S., President, Infosys

12:30pm – 12:40pm

Inside the Strategy Room: Recipe for Resilience

WATCH SESSION

12:40pm – 1:00pm

Panel Discussion: The Future of Customer Experience

WATCH SESSION

How can we level up human experience and produce next-gen experiences that offset digital fatigue? As our world becomes more digital, how do we build more human connections with our customers?

Speakers:
David Rackus, Senior Vice President - Canadian IT, Digital, Business and Technology Solutions, Sun Life
Skyler Mattson, President, WONGDOODY
Moderated by Ted Schadler, Vice President, Principal Analyst, Forrester

1:00pm – 1:10pm

Event Recap

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Speakers

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Contact us

Should you have any queries regarding Infosys Canada C-Suite 2021, we'll be happy to help. Please email us at infosys@infosys.com