The Live Enterprise

This year, we explored the many possibilities of nurturing the Live Enterprise – organizations that intuitively adapt to the shifting business environment with frequent, quick-paced changes like living creatures do. The two days were packed with riveting discussions and keynotes on how automation, data and algorithms can come together to make this ever-evolving organization a reality.



Day 1: Saturday, February 1

10:30 - onwards


11:00 - 12:30

Backstage tour of the Rod Laver Arena

12:00 - 14:15


14:45 - 15:15

Special Address: Accelerating the Digitisation of Australia

As technology blurs the lines between functions, responsibilities, and departments, leaders need a clear vision for digital transformation. Digital is no longer just about integrating ‘emerging technologies’ into the organization; it also spans strategy, innovation, the workforce and culture.

15:15 - 15:25

Infosys Leader's Talk

15:25 - 15:40

Spotlight: Infosys AO Partnership


Craig Tiley, CEO, Tennis Australia

15:40 - 16:00

Spotlight: Live Enterprise in Action

As large incumbent organizations embark on their digital transformation journeys, the opportunity to transform into agile, responsive entities at enterprise scale, is a compelling one. It’s imperative that they continuously evolve, learn and innovate like living organisms. In other words, become a Live Enterprise with reimaged processes, experience and the ecosystem altogether, while also being sustainable. The Infosys Live Enterprise Suite promises to do this and more by driving organization wide agility, deliver customer delight and enhance ecosystem value.


16:40 - 18:30

Cocktail Reception and Dinner

18:30 - 19:00

Delegates proceed to Rod Laver Arena

19:00 - onwards

Australian Open Finals Entertainment and the Women's Singles Finals

Day 2: Sunday, February 2

7:00 - 8:00

Tennis Clinic with Pat Rafter, Former World No.1 and 2-time Grand Slam Champion

7:30 - 9:00


9:00 - 9:30

Leadership Resilience in Times of Change

9:30 - 9:50

Spotlight: Toll & Infosys – A digital transformation for the Australian Defence Force’s Commodity Products Supply Chain

The Australian Defence Forces required a customised 4PL technology platform. They also wanted to actively reduce their expenditure & simplify a host of processes via innovating technology design and consulting. This session will bring to the fore how Toll & Infosys together worked on the complex service delivery at ADF.


Roger Gibson, Managing Partner, Infosys Consulting

9:50 - 10:20

Panel Discussion: Driving Continuous Change in the Digital Era

Automation, data, and algorithms are coming together, across the organization, to redefine the scope and mandate of functions. Today, the CIO is being equally partnered by leaders of business functions – the CMO, the CFO, the CHRO - to equip the enterprise to effectively tackle continuous change, make more accurate data-driven decisions and to do it all with minimal human intervention. This session brings together business leaders who are already delivering on this agenda and making sure digital delivers more for the enterprise.

10:20 - 10:40

10:40 - 11:10

Panel Discussion: Changing Role of the CIO

The role of the CIO has had to keep pace with tremendous and continuous change. From platforms for automation to systems of innovation, the CIO has a play at almost every node that moves the business forward. They are now setting the agenda for the living enterprise. This discussion with eminent CIOs centers on the challenges and opportunities integral to this journey, illustrated by valuable anecdotes from their own rich experience.

11:10 - 11:40

Networking + Solution Showcase: A Glimpse into Infosys Living Labs

12:00 - 12:30

Panel Discussion: New Posture for Cybersecurity in a Real-time World

Digitization has massively expanded the scope of security strategy and operations. The stand-alone point solutions-approach is inadequate to protect against evolving threats and an expanding attack surface. CISOs must find ways to manage more than ‘reactive security’ and drive ‘holistic resilience.’ The need is to embed security into the fabric of the enterprise, while building resilience and scale into security programs. This discussion will take a hard, unflinching look at reality, and show us how to overhaul cyber-risk management.

12:30 - 14:00


13:30 - 14:00

Photo Op with the Australian Open Trophies - Daphne Akhurst Memorial Cup & Norman Brookes Challenge Cup

14:00 - 14:20


14:20 - 14:40

Spotlight: Thriving or Surviving? In the new world of AI & Automation!

14:40 - 15:10

Panel Discussion: Nurturing Hyperproductivity: Transforming our Work, Workplace and Workforce

This panel discusses how hyper-productive enterprises are built by transforming work, the workplace and the workforce. Work that will bring together people+machines to operate with the flexibility of the gig economy. Workplaces where the environment is built for agile co-creation and globally distributed effort, bringing together a Workforce – where STEM skills will be complemented by design talent and people from creative and liberal arts backgrounds. The culture of lifelong learning will be paramount.

16:00 - 16:10

Valedictory Address

16:10 - 18:30

Cocktail Reception

18:30 - 19:00

Delegates proceed to Rod Laver Arena

19:00 - onwards

Australian Open Finals Entertainement and the Men's Singles Finals



APAC Confluence ’20 hosted some of the most compelling visionaries, industry thought leaders, and innovators of our times. They brought to play ideas, thoughts, insights, and concepts that enabled businesses move beyond the contours of the ordinary and help evolve organizations into a Live Enterprise.



The Glasshouse makes a statement sitting within the heart of the Olympic Park Precinct — the largest sporting precinct in the world. A masterpiece, packed with style and positioned on the edge of Melbourne’s CBD, with glorious views across the Yarra river and surrounds. Get more information at

Venue Map



You can Register for the event by either clicking the Register Now button above or below.

Should you have any queries regarding Confluence 2020, we'll be happy to help. Please email the Confluence team at

Yes, you will receive a confirmation email once you successfully complete your registration

From Melbourne Airport(MEL) – approx. 35minutes

Registrations will open at 10:30am Onwards on Saturday, Feb 1 st.

The dress code for the conference and cocktail reception is smart casuals.

The conference is an exclusive invitation-only event. There is no attendance fee for the delegates.

All sessions and communications for the conference will be in English.

Infosys has negotiated special rates with Intercontinental the Rialto & Pan Pacific Melbourne for the nights of 31st January, 1st February & 2nd February 2020. If you have opted for accommodation, you would have received a mail from detailing the process to secure the accommodation along with the login credentials for the AO Accommodation Website. In case you have not received the mail, please write to

Please click here for the step by step instructions on how to secure the accommodation on the AO accommodation portal.


Contact us

Should you have any queries regarding Infosys Confluence 2020, we'll be happy to help. Please email us at