Ben Ingram on Connected Spaces

4 Dec 2019

Ben Ingram, Innovation Lead at Brilliant Basics, discusses the symbiotic relationship between physical workspaces and employees. The discussion covers how connected workspaces can help to engage employees, benefit businesses and our environment.

Hosted by Anand Verma, European Head of Digital Services for Infosys and Founder & CEO of Brilliant Basics, Infosys’ Design Studios.

“Without people, our clients, these organizations are just a collection of buildings and assets. It's only that when we connect with those people, those employees that we become something living.” Ben Ingram

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Show Notes

  • 00:25

    Ben talks about his role in Brilliant Basics

  • 02:32

    What is the meaning of connected spaces?

  • 03:31

    What does Ben hear from his clients? What are the asks they have with regards to spaces and how it helps them achieve their goals, be it financial or employee engagement?

  • 05:31

    What about the idea of IOT and all these spaces are basically plugged in with so much technology, some are old, some are new. Does that create more opportunity for connected spaces in Ben’s view?

  • 06:12

    What are the specific objectives organizations are asking to be achieved while taking their spaces to the next level in terms of evolution?

  • 09:11

    What are some of the misconceptions about the connected spaces?

  • 11:08

    Ben shares an example of a truly connected workplace.

  • 12:48

    How do you go about creating a business case that allows an organization to take a leap frog in terms of connecting their spaces, which is better for employees' engagement?

  • 13:34

    Is there an environmental opportunity impact connected spaces can bring for organizations to think about where they're contributing to the betterment of the society and the environment?

  • 14:39

    Anand and Ben talk about remote work and how less people want to work in an office. How it affects organizations’ decisions to invest in connected spaces?

  • 16:00

    Ben talks about the technology solutions that can be leveraged in making spaces connected to create the impact.

  • 19:29

    What’s Ben’s favorite book and why?

  • 20:11

    Ben shares his vision for connected workspaces and final thoughts about this topic.

  • 21:43

    How can people find Ben online?



About Ben Ingram

Ben Ingram

After training as an Engineer Ben began work in the creative industry, designing customer and employee experiences for clients including major automotive, retail and property brands. As Innovation Lead he is responsible for shaping opportunities and leveraging emerging technologies and insights to deliver future-facing solutions. Having delivered work across Europe, the Middle East and Asia he has great insight into working with diverse audiences.




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