The strategic role of data analytics in global trade and tariff dynamics
AI and analytics are transforming global trade by improving risk visibility, optimizing sourcing, and streamlining regulatory compliance.
How to overcome language barriers: AI translation for the insurance industry
By investing in AI-powered multilingual solutions, insurers can improve customer experience, streamline operations, and unlock new markets.
Article
How AI in semiconductor manufacturing is transforming chip design
Using AI in semiconductor design enhances innovation, improves efficiency, and accelerates development, addressing complex challenges in the ecosystem.
Article
Beyond compliance: How to implement responsible AI and foster a workplace that champions it
Comprehensive organizational change management aligns people, processes, and incentives so that responsible AI becomes not an add-on, but a cultural default.
Podcast
Insights from Comerica & Infosys
This conversation with leaders from Comerica and Infosys delves into cloud and infrastructure modernization, emphasizing cloud-native architecture, cost-efficient FinOps practices, and resilience through chaos engineering in the evolving banking landscape.
Video
How Palo Alto Networks and Infosys are leading with AI in cybersecurity
Explore how AI is reshaping cybersecurity operations.
Report
AI Business Value Radar: Life Sciences Edition
Life sciences companies have achieved business value from artificial intelligence in a range of use cases and more regularly than most industries.
Article
How to Manage the Rise in Credit Delinquencies
Explore how Infosys Decisioning-as-a-Service (DaaS), powered by FICO, helps enterprises to understand real-time customer insights.
Article
Fundamental mathematics and practical AI applications
Prof. Colm-Cille Patrick Caulfield, University of Cambridge speaks about the relationship between fundamental mathematics and practical AI applications.
Video
Explore how Infosys is shaping the future of enterprise transformation through five powerful themes from the Connect 2025 event in Orlando.
Event
AI – Real-World Applications and Disruptive Potential for Your Industry
Discover how AI is evolving from pilot projects to enterprise-scale transformation.
Article
How agentic AI in telecom can boost efficiency in operations
Agentic AI is revolutionizing the telecom industry by enabling autonomous network management, hyperpersonalized customer experiences, and significant operational cost reductions.
Video
Ahead in the Cloud: Insights from Comerica & Infosys
Discover how Comerica and Infosys are tackling cloud infrastructure challenges in banking.
Article
Beyond augmentation: Agentic AI for software development
AI is progressively used in software development. But simple augmentation doesn’t achieve the full benefit of generative AI-based technology. For this, agentic AI must be used.
Article
AI as new UI: Driving agentic process automation at enterprise scale
AI as UI, powered by Agentic Process Automation (APA), is revolutionizing business interactions by enabling natural, conversational commands allowing AI to understand intent, make decisions, and fully automate end-to-end processes.
Article
AI for resilient supply chains in times of uncertainty
While AI can’t fully eliminate tariff-related risks, it can significantly help businesses build resilient, adaptive, and intelligent supply chain operations.
Article
The strategic advantage: CPGs outsourcing e-commerce technology and operations
This enables CPG companies to cut costs, boost efficiency, and enhance customer satisfaction, brand value, and profitability.
Article
How AI agents will unlock value in CRM systems
AI agents applied to sales and marketing platforms will deliver enhanced value and address persistent problems in enterprise customer relationship management systems.
Video
Agentic AI in Enterprise – An Interview on Strategic Use Cases and Adoption
Explore how agentic AI is transforming the way enterprises operate, decide, and grow.
Video
Interview with Sophia the Robot: AI, Creativity & the Future
Explore how emerging technologies—AI, robotics, virtual reality—are reshaping storytelling, policy, and the human experience.
Article
A new approach to safe agentic AI
Agentic AI systems are increasingly woven into critical business processes, requiring reliability, security, and high performance to maintain user trust and operational efficiency. Here we introduce a four-level framework to govern agentic AI systems at scale.
Article
Mix, match, delight: How retailers can wow customers with composable commerce
Composable commerce gives retailers the agility they need now while creating the foundation for future innovation.
Article
The growth of AI: From university labs to real-world business impact
Dr. James Fergusson, University of Cambridge, shares the work done in the Infosys Cambridge AI Centre on transforming scientific research, and how this collaboration can impact business.
Article
Hyperscalers: The star ingredient in quick service restaurant operations
Tapping into the power of hyperscalers can help QSRs sharpen their order management game — boosting visibility, streamlining operations, and slicing costs along the way.
Podcast
AI in Waste Management: Turning Trash into Data
In this episode of the Infosys Knowledge Institute podcast, Chad Watt talks with Rebecca McMorris, Senior Director for Strategy, Planning, and Data Services at WM, North America's leading environmental services provider. They explore how WM is advancing AI-powered waste management to improve operational efficiency, reduce environmental impact, and boost the bottom line. From smart bins and AI waste management systems to recycling rate improvements and intelligent collection and disposal strategies, the conversation highlights how data, AI, and generative AI are driving innovation. Discover how WM is using cutting-edge technology to lead the way in waste reduction and reshape the future of sustainable waste services.
Article
Data: A core requirement for successful AI
Lack of readiness is a key problem for businesses building AI products and services, and they must lay the groundwork here to achieve value.
Article
A much wider range of stakeholders from communities and different age groups must be included in discussions about artificial intelligence.
Video
Kardex's SAP Transformation: Unifying Global Operations by Enterprise-Wide Integration
CIO of Kardex Group, shares insights on automating processes and integrating systems using SAP RISE. Learn how Infosys' expertise drives success.
Video
AI in Waste Management: Turning waste into Data
Discover how WM is using cutting-edge technology to lead the way in waste reduction and reshape the future of sustainable waste services.
Video
Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs
Explore how SAP’s omnichannel customer engagement platform is transforming the future of marketing.
Report
Explore the seven trends intersecting digital technologies and life sciences that will enable leaders to harness rapid change and deliver breakthroughs for life.
Podcast
Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs
In this episode of the Infosys Knowledge Institute Podcast, Chad Watt speaks with Joanna Milliken, CEO of SAP Emarsys, about how SAP’s omnichannel customer engagement platform is transforming the future of marketing. Joanna shares insights from her career at the intersection of marketing and technology, illustrating how SAP Emarsys empowers marketers through advanced marketing automation and real-time personalization. The conversation delves into how the platform connects customer data platforms and back-office systems to deliver unified, impactful experiences. Joanna also explores the role of generative and agentic AI in scaling smarter campaigns, touches on the ethical implications of AI, and highlights innovations in customer engagement platforms. With actionable insights for today’s CMOs, this episode is a must-listen for leaders aiming to drive growth with SAP technologies.
Report
Infosys Bank Tech Index: Volume 5
The fifth edition gathers quantitative data from 400 largest banks by total assets in Asia Pacific, Europe, Latin America, the Middle East and Africa, North America and the UK. Our survey, exclusive to banks with assets surpassing $10 billion, represents 98% of this asset pool.
Article
Best practices for building next generation payments infrastructure
Modernization is essential for banks that want to attract and retain customers who demand personalized experiences. However, modernization is challenging and expensive, demanding high-stakes strategic decisions.
Article
How AI is elevating marketing in financial services
Marketers in the financial services sector are finding new, innovative ways for AI to enhance customer experience, acquisition, and retention.
Article
Accelerating hybrid cloud with generative AI
A strategic and coherent hybrid cloud environment can deliver competitive advantages to an enterprise.
Article
Cloud-agnostic operating model for multicloud resilience
For organizations that are multicloud by default, a cloud-agnostic approach will provide tools to take control of the complexity of a nonstrategic multicloud deployment.
Report
Tech Navigator: Agentic Enterprise AI Playbook
Explore the revolution of agentic AI, where autonomous systems adapt and act with minimal intervention, reshaping industries and unlocking new levels of innovation.
Report
Strategic takeovers, brand consolidations, and acquisitions of distressed businesses signal an era of industry transformation.
Article
How asset tokenization unlocks liquidity in capital market
Asset tokenization unlocks liquidity for illiquid capital market assets. Tokenization is created and managed through blockchain technology.
Article
How Al transforms underwriting in security issuance operations
The financial securities issuance process is cumbersome and time-consuming. With the help of artificial intelligence (AI)-powered platforms that leverage a mix of traditional and generative AI, the process can be eased.
Article
From delays to precision: How AI is optimizing last-mile deliveries
Artificial intelligence (AI) helps logistics companies in demand forecasting, fleet scaling, dynamically adapting to real-time factors, creating personalized delivery experiences, and reducing costs related to speedy last-mile deliveries.
Article
End-to-end visibility to streamline automobile production
As cars become increasingly software-defined, end-to-end visibility for hardware and software will play a critical role to streamline new product launches and their ongoing production.
Report
Infosys Global Insurance Journal
Explore how emerging technology can help insurers navigate emerging risks in a rapidly change world.
Article
Industry 4.0 for the process industry
Process manufacturing is asset-intensive, with Industry 4.0 playing an important role to improve profitability through preventive maintenance and autonomous decisions.
Article
Enterprise AI for an A2A ecosystem
Prof. Mohanbir Sawhney shared deep insights into the application of enterprise AI across organizations, more specifically for the marketing function.
Video
The Infosys Knowledge Institute: Insights that Drive Impact
Jeff Kavanaugh explores how the Infosys Knowledge Institute turns research into actionable insights to drive business performance.
Report
Semiconductor Industry Outlook 2025
In 2025, the semiconductor industry anticipates continued growth, fueled by advancements in AI, 5G, and automotive technologies, while navigating challenges in supply chains and geopolitical tensions.
Article
Democratizing alternative investments: Unlocking opportunities for retail investors
Retail investors are increasingly drawn to alternative investments for diversification, but hurdles like valuation, liquidity, and regulation slow adoption. Education, strategic allocation, and tech solutions can help unlock broader participation.
Event
Consumer Spotlight: CPG in 2025 - Trends, Tech Innovations, and Growth Strategies
Samad Masood moderates a discussion with Infosys experts on the future of the global CPG sector, covering growth opportunities, technology trends, and the impact of AI on brand value and supply chain efficiency.
