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Article

The road to Level 4 autonomous networks: How telcos can industrialize intelligence at scale

Operators are racing toward higher autonomy levels to improve resilience, economics, and customer experience. This article outlines the challenges, solutions, and practical steps needed to unlock autonomy at scale.

Report

Application Programming Interfaces: Rebuilt for the New Era

APIs are evolving from integration layers to AI native, intelligent platforms. This paper explores how modern architectures are redefining agility, scale, and enterprise innovation.

Article

A hybrid approach to enterprise transformation

How a hybrid approach to enterprise transformation, driven by agentic artificial intelligence (AI) that combines commercial-of-the-shelf (COTS) platforms and custom-built agents, can help leaders balance speed and control to deliver desired outcomes.

Article

The missing link in SAP transformation: An integrated tool chain

An integrated SAP toolchain gives CIOs end-to-end visibility and governance to accelerate modernization and unlock AI value.

Article

The security pitfalls of MCP agent orchestration, and its mitigations

Model context protocol (MCP), a way of connecting AI agents to proprietary systems and data, was not designed with strong security controls, exposing businesses to reputational risks. Here we recommend a platform approach to MCP security, with safeguards aligned to different threat levels.

Article

How telcos can boost efficiency by moving toward autonomous operations

Telcos are running on thin margins. Moving from automation to autonomy will increase the efficiency and capability needed to deliver superior customer experience — provided they make moves quickly, moves that will depend on where in the world they operate.

Article

Frontier Telco: Navigating enterprise autonomy

Incremental AI limits progress. The Frontier Telco model introduces an enterprise framework that rearchitects telcos for intent-driven, AI-native autonomy at scale.

Video

Why Treasury Is Moving Beyond Spreadsheets with AI

Ashish Kumar of Infosys and CM Grover of IBSFINtech discuss how automation, real-time integration, and AI are redefining treasury as a strategic engine for enterprise resilience.

Video

Humans + AI: 60 Years of Exponential Progress

Dr. James Fergusson explains why exponential growth in compute and data makes AI inevitable, and how agents are turning powerful models into real-world systems for science and business.

Video

The Next Wave: Self-Improving AI

Dr. Boris Bolliet explores how self-improving and open-source AI models are reshaping enterprise innovation, agentic system design, and the path toward human-out-of-the-loop automation.

Article

Tech on deck: Smart solutions for modern maritime

Advanced technologies that the maritime industry must embrace to stay ahead of challenges, streamline operations, enhance security, and improve overall efficiency.

Report

Infosys Manufacturing Tech Index: AI Pulse

A data driven view of how manufacturers are adopting, funding, and scaling AI—and where execution still falls short.

Video

What It Takes to Make Agentic AI Work in Retail

Prasad Banala shares how a large North American retailer moved beyond AI experimentation by embedding agentic AI into requirements validation, testing, and quality engineering.

Video

David Bahnsen on Debt, AI, and What Actually Creates Value

David Bahnsen unpacks what business leaders are misreading about debt, inflation, AI disruption, and the moral foundations of long-term value creation.

Video

From Integration Chaos to Digital Clarity: Nutrien Ag Solutions’ Post-Acquisition Reset

Sriram Kalyan of Nutrien Ag Solutions shares how a high-risk post-acquisition integration became a strategic reset, transforming fragile IT dependencies into a resilient, business-ready digital core.

Article

The future fabric of IT operations

As information technology operations have grown in capability, complexity and age, they have drifted away from their original promise: To make work easier, better or more efficient. Advances in autonomy, platforms and customization provide a path back to that original promise.

Article

Agentic AI shifts cloud FinOps from reactive to proactive

Enterprises invest heavily in cloud infrastructure, yet inefficient utilization leads to significant cost leakage. While FinOps teams and AI-enabled dashboards can surface anomalies, their insights are mostly retrospective. A multiagent AI system changes this by shifting cost management from reactive to proactive, predicting anomalies and executing real-time optimizations to drive sustained savings.

Report

Redefining Work: From Digital to AI-First

Redefining Work: Digital to AI First outlines how organizations can evolve their digital workplace into a human centric, AI first experience. The report highlights AI embedded in the flow of work to enhance productivity, enable human AI collaboration, and create smart, secure, and sustainable workplaces.

Report

AI Business Value Radar: Automotive Edition

Automotive AI is at an inflection point. Re-engineering the core and learning from the UK can unlock the next wave of value.

Article

How retailers can crack the code to frictionless customer journeys

Retailers must embrace an AI-first, real-time, unified experience architecture that integrates customer insights, inventory, and omnichannel operations.

Article

Smarter stores, smaller shrink: How AI can rewrite retail loss prevention

Advanced data, AI, and integrated technologies can empower retailers to proactively detect, predict, and prevent shrink.

Article

Your own personal, thinking network

What enterprises ask from their networks has changed, and the demands continue to grow. Companies will require a thinking network that is always on and always anticipating future requirements and avoiding potential outages and complications.

Video

AI in Organizational Change Management

Jennifer Hanks of MMC Government Solutions and Monique Frazier of Infosys Public Services share how AI is redefining change management, learning culture, and responsible adoption in the public sector.

Article

Human + AI agents: Foundation of marketing’s next operating model

As marketing teams are forced to deliver more with fewer resources, agentic AI offers a solution to increase productivity and transform the economics and effectiveness of marketing.

Video

Reinventing Product Identification: LKQ’s AI Journey

This video features Dr. Bruno Zelic of LKQ Europe, Rajiv Puri of Infosys, and Professor James Fergusson of the Infosys–Cambridge Enterprise AI Centre discussing an AI pilot that uses agentic systems to solve large-scale automotive parts identification across fragmented legacy data.

Article

The data center of tomorrow

Explore the enterprise data center of 2030. See how the traditional model becomes an autonomous, aware, and composable AI data center driven by sustainability.

Article

Human-agent collaboration at scale: A POD-driven PCVD framework

As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.

Video

onsemi on AI, Agentic Systems, and the Digital Thread in Semiconductors

This conversation with Christine Deliance and Ratish Kumar of onsemi explores how AI, agentic systems, and digital threads are transforming semiconductor manufacturing, customer experience, and enterprise productivity.

Article

How agentic AI can redefine source-to-pay for semiconductor companies

The semiconductor industry is growing quickly with intelligent and connected systems. But manual chip procurement strategies can’t keep pace, and fragile supply chains increase risk. Agentic AI can help by automating much of the source-to-pay process, leading to lower costs and a more resilient business.

Article

Agentic AI for proactive risk management in enterprise projects

Enterprises are battling artificial intelligence (AI) disillusionment and employee burnout, with many digital transformation projects failing to reach production. The solution? A multiagent AI system that predicts failure weeks in advance and recommends proactive interventions to keep projects in green.

Article

Composable architecture: The blueprint for customer loyalty in CPG and retail

Composable commerce empowers businesses to design loyalty programs that fuel both customer love and the bottom line.

Video

Responsible AI and the Future Workforce

Responsible AI is reshaping the future of work—demanding governance, transparency, and human-centered innovation to unlock trust, productivity, and new enterprise value.

Article

How AI can transform public services

Public-sector organizations are turning to AI to improve services, and an effective AI incubator is key to scaling high-impact use cases.

Video

Empowering the Frontline: Talent & Transformation in Manufacturing

AI is reshaping manufacturing by empowering frontline talent, breaking down silos, and building learning-driven enterprises equipped for continuous transformation.

Video

Ericsson’s AI-enabled IBP transformation: Building the intelligent supply chain of the future

Ericsson’s IBP transformation — powered by AI, SAP, and Infosys — unifies global planning and accelerates intelligent, resilient decision-making across the supply chain.

Article

SAP digital transformations: The role of AI in business evolution

Businesses are modernizing by adopting clean-core SAP architectures, transforming legacy systems into intelligent platforms that harness AI for agility and scale.

Article

How retailers can win big with holiday e-commerce

Retailers can turn peak-season pressure into lasting advantage by building resilient, AI-powered e-commerce ecosystems.

Video

Highly Marelli’s Digital Journey with Infosys

Highly Marelli unifies its global operations by implementing SAP S/4HANA on AWS, overcoming legacy fragmentation and building a scalable foundation for growth and agility.

Article

Agentic AI risks to the enterprise, and its mitigations

Agentic AI is starting to be used in key business processes. But current testing methodologies fall short of the assurance needed to deploy them at scale, safely and reliably. A comprehensive evaluation framework is needed to explain reasoning processes, reduce risk, and ensure this vital technology achieves true business value.

Article

AI in healthcare: Barriers and potential

Healthcare enterprises are realizing initial value from AI, with the greatest impact seen in standardized processes. Its adoption holds strong potential in improving care and doctor-patient interactions, though barriers have limited its broader use. Clear regulations, responsible AI practices, AI literacy, workforce training, and digital modernization are all prerequisites to overcome these barriers and enable AI to reach its full potential in healthcare.

Video

Three-in-a-Box: The collaboration powering Ericsson’s supply chain future

Ericsson’s IBP transformation—powered by SAP and Infosys—redefines supply chain planning for resilience, speed, and intelligence in a hyper-connected world.

Video

India’s Supply Chains in a World at War: Dr. Gautam Desiraju on Geopolitics & Resilience

This conversation with Dr. Gautam Desiraju explores how India’s supply chains—and the global order itself—are being reshaped by resilience, complexity, and the new geopolitics of interdependence.

Article

Smarter, smaller, safer: The case for small language models in financial services

Small language models (SLM) deliver faster, cheaper, and more accurate AI solutions than large models. They enhance privacy, ensure regulatory compliance, and boost operational efficiency. Easily customizable and quick to update, SLMs excel in specialized banking tasks. Their accuracy and flexibility make them well-suited for agentic AI, which requires trustworthy, specialized, and easy-to-explain intelligence for financial services.

Article

Microgrids solve major demand at AI data centers

Data centers are driving new and different demand for power. Traditional generation, transmission and delivery systems are not well-suited to keep pace with the coming requirements. Microgrids and decentralized generation can reduce grid stress and ensure reliability in power-hungry AI data centers.

Article

How to accelerate innovation with InnerSource

By using the software development strategy InnerSource, organizations can reduce development time and boost internal collaboration.