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How AI can transform public services

Public-sector organizations are turning to AI to improve services, and an effective AI incubator is key to scaling high-impact use cases.

Video

Empowering the Frontline: Talent & Transformation in Manufacturing

AI is reshaping manufacturing by empowering frontline talent, breaking down silos, and building learning-driven enterprises equipped for continuous transformation.

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Ericsson’s AI-enabled IBP transformation: Building the intelligent supply chain of the future

Ericsson’s IBP transformation — powered by AI, SAP, and Infosys — unifies global planning and accelerates intelligent, resilient decision-making across the supply chain.

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SAP digital transformations: The role of AI in business evolution

Businesses are modernizing by adopting clean-core SAP architectures, transforming legacy systems into intelligent platforms that harness AI for agility and scale.

Article

How retailers can win big with holiday e-commerce

Retailers can turn peak-season pressure into lasting advantage by building resilient, AI-powered e-commerce ecosystems.

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Highly Marelli’s Digital Journey with Infosys

Highly Marelli unifies its global operations by implementing SAP S/4HANA on AWS, overcoming legacy fragmentation and building a scalable foundation for growth and agility.

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Agentic AI risks to the enterprise, and its mitigations

Agentic AI is starting to be used in key business processes. But current testing methodologies fall short of the assurance needed to deploy them at scale, safely and reliably. A comprehensive evaluation framework is needed to explain reasoning processes, reduce risk, and ensure this vital technology achieves true business value.

Article

AI in healthcare: Barriers and potential

Healthcare enterprises are realizing initial value from AI, with the greatest impact seen in standardized processes. Its adoption holds strong potential in improving care and doctor-patient interactions, though barriers have limited its broader use. Clear regulations, responsible AI practices, AI literacy, workforce training, and digital modernization are all prerequisites to overcome these barriers and enable AI to reach its full potential in healthcare.

Video

Three-in-a-Box: The collaboration powering Ericsson’s supply chain future

Ericsson’s IBP transformation—powered by SAP and Infosys—redefines supply chain planning for resilience, speed, and intelligence in a hyper-connected world.

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India’s Supply Chains in a World at War: Dr. Gautam Desiraju on Geopolitics & Resilience

This conversation with Dr. Gautam Desiraju explores how India’s supply chains—and the global order itself—are being reshaped by resilience, complexity, and the new geopolitics of interdependence.

Article

Smarter, smaller, safer: The case for small language models in financial services

Small language models (SLM) deliver faster, cheaper, and more accurate AI solutions than large models. They enhance privacy, ensure regulatory compliance, and boost operational efficiency. Easily customizable and quick to update, SLMs excel in specialized banking tasks. Their accuracy and flexibility make them well-suited for agentic AI, which requires trustworthy, specialized, and easy-to-explain intelligence for financial services.

Article

Microgrids solve major demand at AI data centers

Data centers are driving new and different demand for power. Traditional generation, transmission and delivery systems are not well-suited to keep pace with the coming requirements. Microgrids and decentralized generation can reduce grid stress and ensure reliability in power-hungry AI data centers.

Article

How to accelerate innovation with InnerSource

By using the software development strategy InnerSource, organizations can reduce development time and boost internal collaboration.

Article

Drive global transformation: How Highly Marelli reinvented operations with SAP S/4HANA and Infosys

Highly Marelli undertook a bold transformation to unify its global operations, overcoming legacy system fragmentation and post-acquisition challenges. By implementing SAP S/4HANA on AWS Cloud, the company built a scalable, modern enterprise foundation to support global growth and agility.

Report

AI in CPG: Business Value Radar 2025

AI use cases in CPG generate tangible business value, on par with the industry average. Yet, achieving AI success remains challenging. Learn the strategic shift needed for success.

Report

Enterprise AI architecture and technology: Designing the autonomous future

Artificial intelligence (AI) is accelerating through transformative breakthroughs in agentic systems, multimodal processing, and frontier cognitive architectures — innovations that are reshaping the enterprise landscape as we know it.

Article

Meet energy trading’s new challenges with AI

Learn how artificial intelligence can help energy traders isolate valuable signals from digital noise.

Article

Strategies and tools for large-scale fiber deployment

Fiber network deployment involves complex planning, precise execution, and seamless activation to meet growing digital demands. This guide highlights essential strategies and tools to ensure scalable, efficient, and reliable fiber rollouts.

Report

Telecom industry outlook 2025

The 2025 telecom industry is at a pivotal moment, balancing flat revenues and rising costs with investments in AI, cloud, and quantum technologies. Success will depend on financial discipline, strategic technology adoption, and navigating regulatory and cybersecurity challenges.

Article

Why capital markets platforms must go modular to harness AI benefits

Capital markets rely on COTS platforms for trading operations. However, rigid systems struggle with AI integration. Modular, API-driven architectures are the future. They enable agility, innovation, and adapt dynamically to changing regulations. Yet, the future is hybrid, blending COTS products with in-house AI solutions.

Report

Navigate towards an AI-first insurer

To succeed in the AI-powered industry, insurers must double down on AI or be left behind. Where to invest and how to realize the outcomes requires a robust AI strategy.

Video

Data as an Asset: The Friedkin Group’s Road to AI Readiness

Ken Elliott of The Friedkin Group shares how treating data as a corporate asset and embracing responsible AI adoption are transforming automotive operations, decision-making, and business value.

Article

Creating the live enterprise: The agentic AI imperative in manufacturing and retail

Agentic AI’s piecemeal adoption in manufacturing and retail creates local optimization but encourages value leakage overall. To create sustainable value, enterprises need to reimagine entire business processes enabled by this vital new technology. Done right, our research has found the result is a continuously evolving and learning organization – a live enterprise.

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Roles of the future in an AI-first organization

AI is creating new job families that combine human creativity and machine intelligence, driving the need for reskilling, new success metrics, and reimagined career paths.

Report

Tech Navigator: Second Edition – Applying agentic AI to industries

Agentic AI is already proving its value in broad domains, such as IT, business operations, and information intensive business processes. However, in this new Tech Navigator report, we shine a spotlight on how Infosys is using agentic AI to solve real-world challenges in five distinct industries.

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How agentic AI can help close mortgages faster

Mortgage processing can be slow and messy — too many documents, outdated systems, and complex workflows. Agentic AI changes that by speeding up applications, automating documents, streamlining underwriting, and handling appraisals. Borrowers get faster closings with fewer errors, while lenders become efficient and stay compliant. And with human oversight, it’s smart, fair, and secure.

Report

Enterprise AI: The board’s role in strategic governance

AI governance must catch up and keep pace with this fast-moving technology. Only then can the board provide clear, explicit leadership. While some organizations are proactively redefining their structures to lead in the transition to enterprise AI, others risk falling behind, ceding ground to better-prepared competitors.

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Joyson Safety Systems on AI in Manufacturing and Cybersecurity

This conversation with Maria Haight of Joyson Safety and Rakesh Babu Gollapalli of Infosys highlights how AI-driven manufacturing, responsible governance, and cybersecurity are reshaping industrial enterprises with both opportunity and risk.

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How to scale and optimize IT operations using agentic AI

IT operations has long relied on automation to reduce costs and increase stability and scalability. Yet, simple automation keeps teams stuck in reaction mode — fighting fires instead of pursuing initiatives that drive real business value. Enter agentic AI: a next-generation solution for complex IT management challenges.

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Engineering the Future: HDR’s Mitch Dabling on AI, Infrastructure, and Human-Centered Transformation

Mitch Dabling of HDR shares how AI and human insight are reshaping the future of infrastructure, from smart dams to sustainable cities.

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The AI advantage in new store openings

Achieving operational excellence in new store opening and expansion demands that retailers reinvent site management, powered by AI.

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How AI makes semiconductor equipment smarter

Semiconductor equipment manufacturers are integrating AI into tools to automate processes such as defect detection, calibration, and predictive maintenance, helping fabs improve yield and reduce operational inefficiencies.

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The Future of Asset Management in the Age of AI: CFO Perspectives

Allianz Global Investors and Infosys leaders share how AI, responsible risk frameworks, and resilience are shaping the future of asset management.

Report

Travel Industry Outlook 2025

Success for the travel industry relies on leveraging AI, delighting travelers with tailored experiences, and navigating safety and regulatory challenges.

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The key to achieving production-grade agentic AI

Agentic AI is moving beyond initial pilots and toward production-grade implementations. Here we outline a cloud- and AI-agnostic blueprint to make this important technology work at scale, solving many client pain points along the way.

Report

How AI is transforming professional services

AI, powered by large language models, is accelerating innovation in professional services by unlocking unstructured data, streamlining expert workflows, and enhancing competitive advantage.

Report

Infosys Healthcare Market Outlook 2025

The US healthcare system faces longstanding challenges and new headwinds. Some are beyond the control of healthcare providers and payers. But technology modernization, operating model upgrades and the effective adoption of artificial intelligence offer practical ways for caregivers and affiliated enterprises to better fulfill the mission of healthcare.

Journal

Infosys Consumer, Retail, and Logistics Journal: Shaping Tomorrow with AI

Six powerful trends are transforming the CPG, retail, and logistics industries in today’s dynamic market and setting the course for the future.

Video

Quality at Speed: LPL Financial’s Approach to AI-Driven Software Development

This conversation with Mamatha Pathipati of LPL Financial explores how quality engineering, automation, and AI—from generative to agentic—are transforming software development, strengthening security, and future-proofing financial services.

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AI for Public Good: Building Digital Infrastructure

This conversation with Lax Gopisetty, CEO of Infosys Public Services, explores how digital public infrastructure and agentic AI are transforming government services, advancing interoperability, and building a more equitable, citizen-centric future.

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Humans in the Loop: Foot Locker’s Approach to Quality, Innovation, and AI

This conversation with Sunita McCoy of Foot Locker highlights how human-centered quality engineering, observability, and AI-driven testing are reshaping enterprise transformation and scaling innovation with trust.

Case Study

Kardex’s digital transformation: Turning vision into value

Kardex is reimagining operations to double its business by replacing legacy systems with a unified digital foundation by leveraging Infosys and SAP to drive automation, agility, and scalability, and turning transformation into a strategic engine for growth and innovation.

Article

Agentic sales assistants for automotive lead conversion

Agentic AI has an important role to play in online car sales by offering customers a personalized, end-to-end experience that keeps them engaged.

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Sensor technology fusion for safe autonomous driving

As the volume of autonomous car trips increases, sensors and their integration across multiple modalities will play a key role for road safety.

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How AI gives corporate relationship managers a strategic edge

The role of a corporate relationship manager has grown more challenging in a digital world of fragmented data and time-consuming administrative tasks. An assistant built with artificial intelligence (AI) and natural language processing (NLP) can streamline day-to-day tasks and equip managers with the necessary customer data to build stronger relationships and serve their clients more effectively.