Monique Morrow on Humanizing the Internet Through Trust and Transparency
11 Nov 2019
Monique Morrow, Senior Distinguished Architect Emerging Technologies at Syniverse, discusses how companies must maintain consumer trust in the midst of increasing cybersecurity threats.
Hosted by Jeff Kavanaugh, VP and Head of the Infosys Knowledge Institute.
“It was a 21-year-old girl who actually hacked a car within five minutes. And she did that to prove a point. And then I said, ‘Why did you do that?’ She said, ‘To prove a point about how safe is safe or unsafe.’” Monique Morrow
Monique talks about her professional career and background
What first got Monique interested in the network and telecom?
Monique contrasts the differences between the three regions (US, Europe, Asia) and how they've embraced or followed the trajectory of the network?
Monique reflects on her time working at Cisco.
Monique worked in Silicon Valley, and as a woman in the '90s growing up through tech, she shares her story
Getting a little more specific on the issue of trust and transparency against this backdrop of the network and its evolution, how has Monique seen it evolve over the last decade or two?
It takes years, decades, to build your brand. It can be destroyed instantly. So how do companies deal with that asymmetric nature of the cost, the reward, and just having to defend against it?
In a world where there are a lot of breaches when you now think of a company's name, you think about the latest breach. Is there upside or is there possibility for companies to now have maybe a competitive differentiator if they show they're not only trustworthy, that they're investing a lot for people's trust?
Monique, how do companies actually go about thinking through the internet of things and all these devices and bring your own device and how has that changed from just the old idea of the centralized systems that you secured to all these things on the edge?
“It was a 21-year-old girl who actually hacked a car within five minutes. And she did that to prove a point. And then I said, "Why did you do that?" She said, "To prove a point about how safe is safe or unsafe."
Security versus privacy. Monique comments on the balance and how companies or governments make decisions about balancing those two things?
This idea of people’s safety versus their user experience, because all those layers of security can really get in the way of getting stuff done. What is the balance or any advice for companies that are trying to think about that trade off?
Monique and Jeff talk about dystopian scenarios with airplanes falling out of the sky, designer babies and personalized data.
What are some trends that Monique sees coming in the area of security and trust?
What can business leaders do to help with trust and secure going forward, over the next year or two, what are the kind of things they can put in place?
Who has been a major influence for Monique and how?
How can people find Monique online?