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Knowledge Institute Podcasts

  • Monique Morrow on Humanizing the Internet Through Trust and Transparency

    November 11, 2019
  • Monique Morrow, Senior Distinguished Architect Emerging Technologies at Syniverse, discusses how companies must maintain consumer trust in the midst of increasing cybersecurity threats.

    Hosted by Jeff Kavanaugh, VP and Head of the Infosys Knowledge Institute.

    “It was a 21-year-old girl who actually hacked a car within five minutes. And she did that to prove a point. And then I said, ‘Why did you do that?’ She said, ‘To prove a point about how safe is safe or unsafe.’”

    - Monique Morrow


Show Notes

  • 00:24

    Monique talks about her professional career and background

  • 01:01

    What first got Monique interested in the network and telecom?

  • 01:50

    Monique contrasts the differences between the three regions (US, Europe, Asia) and how they've embraced or followed the trajectory of the network?

  • 04:56

    Monique reflects on her time working at Cisco.

  • 08:26

    Monique worked in Silicon Valley, and as a woman in the '90s growing up through tech, she shares her story

  • 11:19

    Getting a little more specific on the issue of trust and transparency against this backdrop of the network and its evolution, how has Monique seen it evolve over the last decade or two?

  • 13:19

    It takes years, decades, to build your brand. It can be destroyed instantly. So how do companies deal with that asymmetric nature of the cost, the reward, and just having to defend against it?

  • 15:08

    In a world where there are a lot of breaches when you now think of a company's name, you think about the latest breach. Is there upside or is there possibility for companies to now have maybe a competitive differentiator if they show they're not only trustworthy, that they're investing a lot for people's trust?

  • 16:50

    Monique, how do companies actually go about thinking through the internet of things and all these devices and bring your own device and how has that changed from just the old idea of the centralized systems that you secured to all these things on the edge?

  • 18:00

    “It was a 21-year-old girl who actually hacked a car within five minutes. And she did that to prove a point. And then I said, "Why did you do that?" She said, "To prove a point about how safe is safe or unsafe."

  • 19:42

    Security versus privacy. Monique comments on the balance and how companies or governments make decisions about balancing those two things?

  • 22:20

    This idea of people’s safety versus their user experience, because all those layers of security can really get in the way of getting stuff done. What is the balance or any advice for companies that are trying to think about that trade off?

  • 23:40

    Monique and Jeff talk about dystopian scenarios with airplanes falling out of the sky, designer babies and personalized data.

  • 26:58

    What are some trends that Monique sees coming in the area of security and trust?

  • 28:57

    What can business leaders do to help with trust and secure going forward, over the next year or two, what are the kind of things they can put in place?

  • 29:50

    Who has been a major influence for Monique and how?

  • 30:30

    How can people find Monique online?

About Monique Morrow

Monique Morrow

Monique Morrow is President and Co-Founder of the Humanized Internet, a non-profit organization focused on providing digital identity for those individuals most underserved, and most importantly the need to control our identities.

Monique believes in the social good for technology with embedded ethics where one can respond to cognitive bias. Monique’s focus in blockchain has been specific to education and credentialing in addition to blockchain’s applicability in other industries for example, healthcare, IoT and insurance. She has been active in the Bitcoin, Blockchain and Ethereum (Smart contracting) architectural discussions including the application of security-privacy. i.e. SHA-256 vs SHA-3 mechanisms and the use of secure multi-party computation (sMPC). It is this intersectionality between blockchain technology, security-privacy, legal jurisdiction and portfolio development that has been Monique’s blockchain focus. She holds several industry advisory positions and most recently Venture Partner Sparklabs Accelerator for Cybersecurity and Blockchain, Wash D.C. She serves as Senior Distinguished Architect Emerging Technologies at Syniverse and was on Procivis AG and Vetri Global Advisory Boards based in Switzerland and previously as Senior Advisor to Hycon based in Seoul, South Korea. These organizations are very active in the blockchain community.

She is a tireless advocate for women in technology and engineering, serving on multiple non-profit boards, publishing Internet of Women, Accelerating Culture Change in 2016 and facilitating the launch of the Women in Standardization Expert Group for ITU.