Videos
Nokia on AI, Automation, and Secure Telecom Transformation
Insights
- AI is becoming a foundational element across telecom use cases, helping operators reduce complexity and accelerate service delivery.
- The combination of AI, automation, and programmable networks is creating new opportunities for productivity and business innovation.
- Security remains a critical priority as organizations adopt agentic AI and expand the use of intelligent, interconnected systems.
At MWC 2026, Nazim Baserer of Nokia discusses how AI is driving a fundamental shift across the telecom industry. He explains that the evolution is not linear but exponential, with AI becoming embedded in nearly every telecom use case, from operations and service delivery to product innovation. The conversation explores how programmable APIs, generative AI, and agentic AI can work together to reduce operational complexity, improve internal productivity, and create more intelligent solutions for customers. Baserer also highlights the growing importance of security as AI adoption accelerates, identifying AI, automation, and security as the three defining themes shaping the industry's future. Looking ahead, he argues that organizations that successfully embrace AI agents and new collaborative operating models will be best positioned to capture the benefits of the next wave of telecom transformation.
Nazim Baserer:
It's not a linear evolution. It's more an exponential evolution. With AI there's much more intelligence. There is much more, I will say, connected to each other in a very intelligent way. I think we are at a stage where it is, how do we embrace the AI, how do we actually make best use out of it?
Nazim Baserer:
If you look around, you see it is in every use case, every telco use case we are working on, there is a part of agentic AI, there is a part of AI implementation use. We have products like programmable APIs and when they meet together with AI, there is opportunity to decrease operational complexity significantly. And there is opportunity with that to really be able to actually deliver much faster.
Nazim Baserer:
I'm looking at two things mainly. One is how do we increase the internal productivity? The other part of it is, really for the products, how we use generative AI, agentic AI, so that we are able to deliver more value to our customers in a more intelligent way and able to actually create solutions and create products that are able to leverage what we are getting from hyperscalers, what we are getting from our partners, and able to come together in a higher value proposition.
Nazim Baserer:
There are three themes: AI, automation, security. Security is a very important element. These things are kind of the biggest themes.
Nazim Baserer:
Those companies that are able to embrace it, and the employees and teams that really implement the agents, start using the kind of agent-to-agent protocols, start really teaming up with that, are going to get more results.
