Abby McQuade, Senior Advisor, COO of Ripl, talks with Shelly Kramer, tech analyst, about how government is implementing AI to add value for constituents and administrators alike. They unpack the challenges and opportunities relating to agentic AI and customized experiences in the public sector.

Caroline Van Cromphaut, Chief Enterprise Architect at Proximus, joins Shelly Kramer, tech analyst, to discuss the enterprise AI journey. Caroline shares how Proximus is thinking about the changing technological landscape, how her team is implementing agentic AI, and more.

Marianne Roling, Vice President-Global System Integrators at Microsoft, spoke with Shelly Kramer, tech analyst, about current generative AI trends and the jump forward in technological capabilities. She breaks down how Microsoft and Infosys work together to make work faster and more efficient.

Vanessa González, Senior Director of Product, Order Management at Sabre Corporation, joins Shelly Kramer, tech analyst, to break down how AI aids in dynamic pricing and customer segmentation. She also shares what the transformation journey has been like for Sabre.

Kim Meredith, Senior Director of Intelligent Automation at Sysco, joined Shelly Kramer, tech analyst, to discuss the biggest trends in automation and RPA. Kim talks through how to guide an organization through transformation and help get buy-in throughout the organization.

Nirali Patel, Group Vice President, Data and AI Strategy at Liberty Global, talks with Shelly Kramer, tech analyst, about implementing AI across multiple businesses, uplifting employees by developing their AI skills, and the importance of being willing to stop when something isn’t working.

Richard Ratliff, Executive Scientist and Labs Fellow at Sabre, talks with Shelly Kramer, tech analyst, about the need for explainable AI, how to keep AI from hallucinating by narrowing the scope of applications, and the importance of clear AI objectives.

Sudhir Jha, Executive Vice President and Head of Brighterion at Mastercard, talks with Shelly Kramer, tech analyst, about financial industry AI trends, operational efficiency in implementing and scaling AI, and how to choose the right use cases and the right AI technology.

Feroz Sheikh, shares insights with Shelly Kramer, tech analyst, on AI experimentation, the importance of play to innovation, how to guard against threat actors using AI deepfakes, and more.

Aaron Bradley, and Shelly Kramer, tech analyst, talk about the need to provide employees with the AI tools that best support them, aligning expectations about what AI can do, and the importance of picking the most strategic use cases for AI.

Michael Ruttledge, CIO and Head of Enterprise Technology and Security at Citizens Financial Group, and Shelly Kramer, tech analyst, discuss how to mitigate AI risk, the importance of measuring AI results, AI’s competitive value, and the need to manage expectations around AI.

Maurice Tayeh, CIO of Hatch, in his interview with Shelly Kramer, tech analyst, explores how to address employee concerns about AI, whether AI is giving Hatch a competitive advantage, and why AI cannot be ignored.