Infosys TechCompass

Device infra and life cycle management

Trend 3: Sustainable hardware strategies emerge as a priority

Sustainability is becoming a cornerstone of device life cycle management strategies. Organizations are increasingly prioritizing hardware that supports circularity, meaning devices are designed for reuse, refurbishment, and recycling. Leading hardware providers like Apple, HP, Dell, and Lenovo are embedding sustainability into their product lines by offering modular designs, energy-efficient components, and extended device lifespans.

This shift is driven by both environmental responsibility and cost optimization, as sustainable hardware reduces e-waste and lowers total cost of ownership. Additionally, models such as device as a service (DaaS) enable enterprises to refresh devices responsibly while leveraging vendor-led recycling programs, aligning IT operations with corporate environmental, social, and governance (ESG) goals.

Device infra and life cycle management

Trend 4: AI-driven self-healing and anomaly management transform IT operations

The integration of AI into endpoint management is upgrading traditional reactive support into proactive and predictive operations. AI-powered tools now enable real-time anomaly detection, identifying potential issues before they impact end-user productivity.

These systems leverage deep insights from telemetry data to automate remediation processes, including patching, configuration corrections, and even auto healing of devices without human intervention. Coupled with AIOps platforms, organizations can achieve higher operational resilience, reduce downtime, and optimize IT resources. This trend not only enhances user experience but also significantly lowers support costs by minimizing manual troubleshooting and accelerating resolution times.