Infosys TechCompass

Workplace security and user privacy

Trend 5: Secure enterprise browsers redefine endpoint protection

Browser security has progressed from static, rule-based methods to proactive, intelligent protection. Traditional browser controls relied on whitelisting and blacklisting, which offered limited defense against modern web threats. Browser isolation introduced a stronger model by executing web content in remote containers, preventing malware and phishing from reaching user endpoints. However, it often affected performance and integration.

A leading US telecommunications company faced growing security challenges as employees accessed corporate applications from personal devices. Traditional browser controls lacked visibility and protection on unmanaged endpoints. Infosys helped the organization deploy a secure enterprise browser, enabling enterprise-grade security while preserving user flexibility. The solution is integrated with identity and data protection tools to enable secure access, session isolation, and real-time policy enforcement. It reduced data leakage risks by approximately 70% and strengthened the company’s zero-trust posture across its remote workforce.

Workplace security and user privacy

Trend 6: AI-driven incident and response management strengthens cyber resilience

Incident response has evolved from manual processes to automated, intelligence-driven systems. In earlier models, security teams relied on alerts from firewalls and antivirus tools, managing incidents through basic workflows that slowed detection and limited visibility. The adoption of security information and event management (SIEM) and security orchestration, automation, and response (SOAR) platforms improved automation and collaboration, yet the growing complexity of cyberattacks now demands faster, more predictive responses.

A major US beverages company was struggling with alert overload and delayed incident resolution within its security operations center. Infosys helped the organization implement an AI-driven incident and response management platform that automated detection, correlation, and prioritization of alerts. The system analyzed patterns in real time, identified false positives, and recommended precise remediation actions. This reduced resolution time by 40%, improved analyst productivity, and strengthened the company’s overall cybersecurity posture.