Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
Inclusive Design: Diverse Voices Lead to Products That Work for Everyone
Inclusive design is an increasingly important way for companies to innovate, open new markets, and improve customer and employee loyalty and satisfaction.
Low Code, No Code: A Marked Movement for Digital Platform Development
Businesses adopt low code, no code (LCNC) to accelerate innovation, escape legacy technologies, increase IT responsiveness, and enable citizen development.
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Digital Supply Chain: Powering the Self-Curating Supply Chains of The Future
Digitization is key for an efficient and transparent self-curating supply chain that allows organizations to sense, react, and act competently with predictive capabilities.
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Outreach Must Follow Funding to Boost Broadband Adoption
Broadband internet access is as critical as power and water to a strong economy. With funding in place to expand access across the U.S., business and community leaders must work together to manage the buildout and conduct outreach to increase adoption.
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What exactly is the metaverse? Our guide tells you about the technologies that underpin it, and how it might develop.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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An Incentivized and Connected Platform for Electric Vehicles
With the rise of data privacy regulations and growing safety concerns, traditional automotive incumbents should create connected vehicle platforms that give customers a greater say in what data they choose to share, all while fostering an app ecosystem that births entirely new business models.
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Of Products and Platforms: The Future Operating Model
To transform to a future-ready operating model, firms must institute customer-centric, outcome-oriented models, with product thinking, agility, governance, and value flow at the core.
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Virtual tools for innovative product design
Virtual models are an effective way to design new products and accelerate their time-to-market
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While much of the technology to build the metaverse is in place, the full vision is yet to be realized.
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Digital Backbone for Enhanced Customer Experience
Discover how organizations build a backbone for customer-facing digital use cases to boost digital initiatives.
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A carbon offset program that is good for company and planet
Carbon offsets are a necessity for companies that want to reach net-zero, but organizations need a framework to understand and manage these complex programs.
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How to Use Data to Create Better Customer Experiences
Companies need to tap into their value networks to access the right data needed to deliver personalized experiences that will delight their customers.
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OKRs: Redefine Success for a New Era
OKRs break down calculable outcomes into transparently defined and commonly understood tenets for strategic alignment; a transparent way to enhance customer-centricity and become among the Fortune 500.
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Software-defined everything for agility
Software-defined everything (SDx) is an approach where software is used to define and control the working of a hardware for agility.
Report
The Path to Successful Conversational AI Capabilities
Hyperpersonalized, multimodal AI assistants are set to redefine customer service and consumer experience as these assistants work seamlessly across channels, understand multiple languages, and are empathetic, inclusive, and immersive.
Report
Open-Source: Paving the way for digital transformation
Open source has become an integral part of enterprises' digital transformation with technologies such as data, networking, cybersecurity, operating systems among others driving cutting-edge innovation.
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APIs: Unleash Digital Power With API Economy
APIs are enabling businesses to drive growth, modernization, and customer engagement.
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Agriculture 4.0 – A Journey towards Sustainable Farming
Agriculture 4.0 is journey toward productive and sustainable farming, enabled by digital technologies.
Report
Cloud – Enabling Enterprises’ Leap into the Future
In the age of immersive experiences and intelligent decisions, cloud has become the driver of innovation, growth, and value delivery across industries.
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Returns Management – Solving the $1 Trillion Challenge
Customer experience, collaboration across the ecosystem, and efficient logistics processes are the pillars of a successful and cost effective returns management strategy as returns become an integral part of retail.
