Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
A carbon offset program that is good for company and planet
Carbon offsets are a necessity for companies that want to reach net-zero, but organizations need a framework to understand and manage these complex programs.
How to Use Data to Create Better Customer Experiences
Companies need to tap into their value networks to access the right data needed to deliver personalized experiences that will delight their customers.
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OKRs: Redefine Success for a New Era
OKRs break down calculable outcomes into transparently defined and commonly understood tenets for strategic alignment; a transparent way to enhance customer-centricity and become among the Fortune 500.
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Software-defined everything for agility
Software-defined everything (SDx) is an approach where software is used to define and control the working of a hardware for agility.
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The Path to Successful Conversational AI Capabilities
Hyperpersonalized, multimodal AI assistants are set to redefine customer service and consumer experience as these assistants work seamlessly across channels, understand multiple languages, and are empathetic, inclusive, and immersive.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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Open-Source: Paving the way for digital transformation
Open source has become an integral part of enterprises' digital transformation with technologies such as data, networking, cybersecurity, operating systems among others driving cutting-edge innovation.
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APIs: Unleash Digital Power With API Economy
APIs are enabling businesses to drive growth, modernization, and customer engagement.
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Agriculture 4.0 – A Journey towards Sustainable Farming
Agriculture 4.0 is journey toward productive and sustainable farming, enabled by digital technologies.
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Cloud – Enabling Enterprises’ Leap into the Future
In the age of immersive experiences and intelligent decisions, cloud has become the driver of innovation, growth, and value delivery across industries.
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Returns Management – Solving the $1 Trillion Challenge
Customer experience, collaboration across the ecosystem, and efficient logistics processes are the pillars of a successful and cost effective returns management strategy as returns become an integral part of retail.
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Supply Chain Resiliency through Visibility, Automation, and Collaboration
Visibility, automation, and collaboration are crucial for building resilient and sustainable supply chains that can effectively cope with disruptions.
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Cybersecurity - strengthening the fabric of digital trust
Cybersecurity has become critical for customer trust and value, leading businesses use technology solutions to increase visibility and control of cloud-based systems.
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Experience design: Getting ready for the phygital world
Increased demand for hyperpersonalization and touchless interactions are directing the evolution of experience design with metaverse and sustainability making their mark as well.
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Metaverse and its applications are yet to be fully explored, but it appears the large tech and internet companies will reap maximum benefits out of this space, while smaller players will vie for the niches found in enabling products and services.
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Digital Supply Chain — A Must for the Future Growth of Miners
Digital technologies are helping miners navigate uncertainties and disruptions but the road to digitization is uphill, and needs upfront investment, upskilling, and cultural changes.
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5G-Powered Gaming — Redemption for Telcos
Telcos are looking for partnerships with cloud and gaming companies to deliver superior services at a premium to maximize returns on 5G investments.
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Improving Production Yield in the Semiconductor Industry
Semiconductor companies can improve production yield through end-to-end digitization of operations, creation of digital twins for complete visibility, and AI-based cognitive intelligence and predictive maintenance.
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Managing Supply Chain Volatility through Recalibration
Business leaders should reengineer and recalibrate their internal systems and processes for supply chain resiliency.
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Technologies to empower MRO recovery
Aircraft maintenance, repair and overhaul (MRO) services will witness a recovery post pandemic, with digital technologies playing a key role.
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Product Owner Consortium: Agile on a Tight Budget
Infosys helped the Americas unit of a global manufacturing company with Agile transformation using the product owner consortium model, this helped the company transform its IT development practice into a productive and cost-efficient system.
