Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
Devsecops: Future-Proofing Developer-Tool Adoption For A Hybrid It Ecosystem
Enterprises embrace digital technologies to deliver safer, quicker and more reliable business value to their customers. With rapid advancements in efficiency and technology consumption, software delivery must remain resilient and secure.
Rethinking Agile in the Age of Remote Work
Practitioners have found ways to adapt Agile to the remote context—ways that will remain valuable even when teams are co-located again.
Article
Creating a Digital Talent Pipeline
With a structured, systematic approach, organizations can incrementally reskill their workforce and become more agile in the process.
Report
Experience design When the best is not enough
Intelligent and meaningful user experiences have been a top priority for organizations and are even more pertinent amidst the new normal.
Report
Business Operations – Transform to Become an Autonomous Live Enterprise
In a customer-centric enterprise, each process, technology and initiative is developed to improve the customer experience and build customer confidence.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
Article
A Customer-Centric Field Force with AR
A new way of servicing the customer, using cutting-edge AR-enabled applications for new recruits to be upskilled in real time.
Article
Voice – The Game Changer in Virtual Clinical Trials
Remote trials through 'voice' will help provide convenience, improve experiences, reduce costs and deliver accurate data.
Article
The Good, The Bad and The Ugly for consumer industries in 2021
Overall consumer spending growth was muted over 2020 as players fight for a profitable corner in a hard-hit industry.
Article
Maturing AI in the Organization
Applied AI builds focus on AI ethics to make both the employee and customer the center of their business model.
Article
Managing Supply Chain Uncertainty through Dynamic Decisions
A dynamic decision-support system can help firms manage uncertainties in business and supply chain.
Report
Cybersecurity – Safeguarding Your Digital Journey
The rapid expansion of the software attack surface has made cybersecurity mainstream technology. What first began as a method to provide point solutions and isolated regulatory compliance has evolved to address more sophisticated attack vectors and ever-changing complex regulatory compliances.
Article
Fighting a Mortgage Crisis with Conversational Bots
Advanced chatbots — not often used in the mortgage industry — can now answer customer questions and ease employee workloads.
Article
Vaccine Management with Scale, Speed and Security
How our salesforce vaccine management solution overcomes immunization challenges through communication, collaborative data and sophisticated analytics.
Article
A 4-In-1 Method to a Better Cloud
A cloud center of excellence solves cloud burn-out by transforming cloud from a cost center to a pivotal value driver.
Case Study
Closing The Books Virtually — An Infosys Case Study
Finance teams required precise collaboration to navigate a complex web of international laws during lockdown.
Article
The Data-Powered Economy: Making Taxation Simple
Combining real-time insights with artificial intelligence systems can uncover nefarious tax activity, drive new tax policy and help SMBs.
Article
AI and ML in Cybersecurity Risk Management
How AI empowers cybersecurity risk management for new defences against the threat of cyberattacks.
Article
AI Trustworthiness in the Aerospace, Fintech, Automotive, and Healthcare Industries
Businesses need to understand the rapidly evolving regulatory structures that will make or break AI initiatives.
Report
Low code, no code: transforming digital platform development
Low-code, no-code (LCNC) tools and platforms are gaining momentum as more companies enable citizen development where users with little to no technical knowledge can build their own customer and enterprise applications.
Article
A New Organizational Culture for the 21st Century
The future of work is now as the pandemic has changed work, workplaces, and organizational culture.
