Our views on business technology trends
Enterprise AI for an A2A ecosystem
Prof. Mohanbir Sawhney shared deep insights into the application of enterprise AI across organizations, more specifically for the marketing function.
3 Ways Physical Retail Can Capture a Slice of $4 Trillion
Physical retail can target online retail’s friction points through better harmonization to capture a slice of $4 trillion.
Saving Retail: Shifting Expectations, Borrowed Equity and Retail’s Real Estate Problem
Different ways retailers can turn their real estate from a liability to a competitive advantage.
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Linking Efficient Operations to Customer Centricity
New digital capabilities can improve utility company customer service and operational efficiency.
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Amazon and Google: The future of digital disruption in the travel industry
Mastery of data will enable Google and Amazon to introduce the next wave of disruption with a Netflix-style approach.
Journal
Industry of Things World USA 2019 – Management Journal
This management journal offers summaries and findings from the Industry of Things World USA 2019 panels.
An AI playbook for retail marketers
The future of retail marketing is AI-powered, but only the smartly integrated will thrive.
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Businesses will have to carefully consider their initial steps toward adopting 5G technology as its not without risks.
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Optimizing hospital operations through RPA
As the health care industry lags digital tech adoption, robotic process automation is a first step to accelerate hospital digital transformation.
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Realizing the digital hospital through operational excellence
Operational transformation can improve performance and set up hospitals for the digital future.
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Measuring Effectiveness of Automotive Customer Engagement
Need for a maturity model to assess customer engagement for automotive OEMs and recommendations to move ahead.
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B2B2C: The Future of Customer Engagement
New sales models are emerging in the traditional B2B market with the emergence of digital technologies.
Report
Banking as a Platform: A New-Age Transformation
Incumbent banks need to reconstruct their ecosystems through a platform-based model aggregating as a service delivery center.
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5G: Opportunities and Threats for Telecom
To survive, telcos must employ clever, over-the-top moves, transitioning themselves to become leaders in the 5G tech race.
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Making a Deep Impact in Oil and Gas With Extreme Automation
How Extreme Automation can boost efficiency, reboot growth and augment profits for the Oil and Gas industry.
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The potential value to wireless networks by the 5G standard and the non-linear opportunities it provides.
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Transforming Telecoms With the Customer in Mind
Understanding customer pain points, developing new propositions and transforming the operating model will be crucial to telcos' success.
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Thick Data to Understand Customers' Insights Better
How companies can employ thick data to gain actionable, agile insights about their customers.
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Planning For Servitization Success
Servitization opportunities and steps manufacturers can take to overcome the associated challenges.
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Digital Banking Transformation: Redefine the Banking Core
How to address challenges in digital banking transformation while ensuring minimal disruption.
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Current Expected Credit Losses: From Theory to Practice
What challenges financial institutions face to implement CECL models and the possible issues once the standard is in effect.
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Driving Telco Customer Experience Through Cost Restructuring
How cost restructuring helps fund required investments for CSPs to compete with digital natives.
