Our views on business technology trends
Prof. Valery Yakubovich, executive director at the Mack Institute for Innovation Management, The Wharton School shared his views on several aspects of generative AI for innovation during an interaction.
Four design patterns to innovate around a bank's core
Financial institutions face numerous challenges with their legacy core systems. With four innovative design patterns, financial institutions can move to a “coreless” strategy that reduces costs, improves speed, enables scale and enhances digital capabilities without impacting the core systems.
How to make banking tech investment count
Banks are increasing tech spend quarter on quarter despite a tough macroeconomic landscape.
Article
Quantum Computing: Future-Proofing Financial Services
Leading financial institutions are investing in quantum computers to solve complex problems in the areas of customer need prediction, trading optimization, risk management, and cyber security.
Report
Global Trends in the Banking Industry 2020
Best-in-class customer service and frictionless experiences continue to be pivotal in banking, and underlies many of the trends this year. COVID-19 has exacerbated the need for digital solutions, video-based interactions and omnichannel experiences.
Report
Global trends in cards and payments industry 2020
The adoption of domestic and cross-border real-time payments has risen rapidly across the globe. There are 54 real-time payment schemes that are live globally, with many planned in the near future (see Figure 1). Industry estimates project the real-time payment market to grow at a compound annual rate of between 50% and 80% from 2018 to 2023.
How future-ready ITSM tools propel employee experience
Strong ITSM solutions enable organizations to empower employees and maintain productivity.
