Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
B2B2C: The Future of Customer Engagement
New sales models are emerging in the traditional B2B market with the emergence of digital technologies.
Banking as a Platform: A New-Age Transformation
Incumbent banks need to reconstruct their ecosystems through a platform-based model aggregating as a service delivery center.
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5G: Opportunities and Threats for Telecom
To survive, telcos must employ clever, over-the-top moves, transitioning themselves to become leaders in the 5G tech race.
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Making a Deep Impact in Oil and Gas With Extreme Automation
How Extreme Automation can boost efficiency, reboot growth and augment profits for the Oil and Gas industry.
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The potential value to wireless networks by the 5G standard and the non-linear opportunities it provides.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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Transforming Telecoms With the Customer in Mind
Understanding customer pain points, developing new propositions and transforming the operating model will be crucial to telcos' success.
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Thick Data to Understand Customers' Insights Better
How companies can employ thick data to gain actionable, agile insights about their customers.
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Planning For Servitization Success
Servitization opportunities and steps manufacturers can take to overcome the associated challenges.
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Digital Banking Transformation: Redefine the Banking Core
How to address challenges in digital banking transformation while ensuring minimal disruption.
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Current Expected Credit Losses: From Theory to Practice
What challenges financial institutions face to implement CECL models and the possible issues once the standard is in effect.
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Driving Telco Customer Experience Through Cost Restructuring
How cost restructuring helps fund required investments for CSPs to compete with digital natives.
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World Economic Forum 2019 - Management Journal
The Management Journal presents summaries and findings from our WEF 2019 panels to guide one's digital transformation journey.
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Engaging Social Determinants to Manage Population Health
How engaging social determinants in mainstream healthcare delivery can reduce costs and improve patient outcomes.
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Improving Operations Through Digital Field Workforce Management
Utility companies can empower the field workforce and improve their operations through AI and mobile work management solutions.
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Answer Disruption with Pop Up Innovation and Living Labs
How pop-up innovation and living labs can help incumbent enterprises succeed with new products and initiatives.
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Changing Consumer Tastes: Product Innovation and Launch Initiatives Gain Prominence
The Consumer Packaged Goods (CPG) industry is evolving in response to changing consumer attitudes.
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Technologies Reshaping Shopping Experiences in Retail Stores
How stores can combine the convenience of buying online with the perks of in-person shopping.
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Optimizing Customer Service In Telecommunications
Telecom companies can improvise in the customer service and billing process field with the help of technology.
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Faster Decision-Making with RPA in High-Tech Supply Chains
How high-tech enterprises can gain a competitive edge with software robots, enabling people to do innovative work.
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5G and the Evolution of Technology
Telecommunication companies are the front-runners in the dynamic cycle of 5G development.
