Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
Securing AI from adversarial attacks in the current landscape
With the attack surface of new AI models increasing, businesses must ensure their defences match the speed of AI deployment. Doing so will build trust in generative AI systems and enable implementation at scale.
A Sustainable Way Forward for the Telecom Industry
To meet its ambitious goals, the telecom industry needs to embrace a variety of strategies and tools, from renewable energy power purchase agreements to energy management platforms
Article
AI and Retail: Everything Everywhere All at Once
To maximize the benefits of AI technology, businesses must consider where to use it, and how it can augment or accelerate human processes.
Article
Generative AI for supply chain management
Supply chain management has been catching up in generative AI usage with significant potential in high priority areas.
Article
What is Revenue Growth Management?
Ways in which businesses can use AI-driven tools, data, and analytics to increase organic revenue growth profitably.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
Article
Harnessing synthetic data for human-centric AI
Synthetic data is key as advanced AI proliferates and will overshadow real data use by 2030. A human-centric approach to synthetic data adoption can manage risk and spur innovation.
Article
A strategic dive into the digital operating model for an AI-first enterprise
Going AI-first is critical now. Firms need a new-age, start-up-like digital operating model.
Article
Three Key Considerations to Adopt Generative AI in Capital Markets
Despite traditional caution and high regulatory barriers in the capital markets industry, generative AI is set to have a big impact on buy and sell side businesses.
Article
A Standardized Model for Autonomous Systems Evolution
Standardized autonomous systems drive integration between disparate systems and unlock economies of scale.
Article
Unlocking the AI-first enterprise: A generative AI blueprint
A generative AI reference architecture simultaneously future proofs and democratizes the technology.
Report
Experience design: Toward AI-powered, immersive, and inclusive future
Experience design understands and harnesses user behavior and preferences to fashion experiences that are not just intelligent and customized, but also deeply engaging.
Article
The five pitfalls of M&A integrations
Mergers and acquisitions deliver significant value when done well. Yet, frequent exclusion of IT from the core processes leads to substandard business outcomes.
Article
Going AI-first isn’t easy. Here we propose a seven-pronged framework to operate AI at scale, with confidence.
Report
Cybersecurity: the guardian of digital transformation
A robust cybersecurity strategy demands adherence to both old and new regulations. Companies require a lasting cybersecurity plan that minimizes risks and boosts customer trust.
Article
Banking Safely During The Crisis
Lax risk management practices money and erode customer trust. A move from sampling to continuous control monitoring (CCM), backed by emerging technology is the solution.
Article
Green IT: From Back Office to the Front Row
Organizations need to better understand the benefits of green IT and how it can be applied to more demanding technologies and increasing numbers of devices.
Article
Hydrogen: A Green Problem and Solution
A potential hydrogen revolution is underway as the world’s energy transition accelerates.
Article
Use generative AI with responsibility
Generative AI looms large. Firms must pick the right models and deploy them responsibly.
Article
Corporate practices that boost staff retention
Microchange management, upskilling, and reducing digital friction are effective strategies for companies to solve their talent retention problems.
Article
Infosys-Cisco cloud exchange: Cloud connectivity for reliability, performance, speed, and security
A pilot to build a multicloud management system has created a fast, reliable, and secure environment for Infosys to go Cloud- and AI-first.