Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
6 Online Innovations for Physical Store Adoption
Why physical stores need to replicate the best of digital experience to compete with digital retail.
SAP SAPPHIRE NOW 2019 Management Journal
Immersive experiences through solutions that help enterprises accelerate their digital transformation journey.
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Effective Cyberdefense Through MDR Services
How MDR services boost cybersecurity by improved detection, response, and 24/7 monitoring.
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Ping An: China’s Insurance Innovator
How technology and customer insight help pioneer new insurance techniques and business models.
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Transforming entertainment through DevOps
How Infosys helped one of the world’s largest broadcasters adopting Agile and DevOps, to enable faster development of software.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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Conversations With Your User Interface
How to improve automated customer service to deliver the promise of a better experience.
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Petabyte Scale Data Management for Cloud Banking
Migrating banking data from legacy systems to the cloud is critical to survive in this customer-centric age.
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Artificial Intelligence and High-Tech Supply Chains
Supply chains are automated in the high-tech industry to manage the huge volume, speed and complexity.
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Using Computer Vision to Detect and Classify Corrosion
Computer vision can replace expensive, yearly certified inspections with affordable, fast and on-demand corrosion checks.
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Resurrecting the Physical Store Through Harmonized Retail
We believe physical stores that are harmonized with the strategy of their digital counterparts can capture new revenue.
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The Human Touch in AI-Aided Trading
Artificial intelligence as a competitive trading tool with humans to oversee and manage AI-aided trading.
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3 Ways Physical Retail Can Capture a Slice of $4 Trillion
Physical retail can target online retail’s friction points through better harmonization to capture a slice of $4 trillion.
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Saving Retail: Shifting Expectations, Borrowed Equity and Retail’s Real Estate Problem
Different ways retailers can turn their real estate from a liability to a competitive advantage.
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Linking Efficient Operations to Customer Centricity
New digital capabilities can improve utility company customer service and operational efficiency.
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Amazon and Google: The future of digital disruption in the travel industry
Mastery of data will enable Google and Amazon to introduce the next wave of disruption with a Netflix-style approach.
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Industry of Things World USA 2019 – Management Journal
This management journal offers summaries and findings from the Industry of Things World USA 2019 panels.
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Businesses will have to carefully consider their initial steps toward adopting 5G technology as its not without risks.
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Optimizing hospital operations through RPA
As the health care industry lags digital tech adoption, robotic process automation is a first step to accelerate hospital digital transformation.
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Realizing the digital hospital through operational excellence
Operational transformation can improve performance and set up hospitals for the digital future.
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Measuring Effectiveness of Automotive Customer Engagement
Need for a maturity model to assess customer engagement for automotive OEMs and recommendations to move ahead.
