Business & Technology Insights From Thought-Leaders at Infosys

Accelerating hybrid cloud with generative AI

A strategic and coherent hybrid cloud environment can deliver competitive advantages to an enterprise.

Apr 28, 2025
10 min

Cloud-agnostic operating model for multicloud resilience

For organizations that are multicloud by default, a cloud-agnostic approach will provide tools to take control of the complexity of a nonstrategic multicloud deployment.

Apr 28, 2025
20 min

Tech Navigator: Agentic Enterprise AI Playbook

Explore the revolution of agentic AI, where autonomous systems adapt and act with minimal intervention, reshaping industries and unlocking new levels of innovation.

Apr 28, 2025
20 min

Life Sciences Journal

Explore the seven trends intersecting digital technologies and life sciences that will enable leaders to harness rapid change and deliver breakthroughs for life.

May 14, 2025

Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs

In this episode of the Infosys Knowledge Institute Podcast, Chad Watt speaks with Joanna Milliken, CEO of SAP Emarsys, about how SAP’s omnichannel customer engagement platform is transforming the future of marketing. Joanna shares insights from her career at the intersection of marketing and technology, illustrating how SAP Emarsys empowers marketers through advanced marketing automation and real-time personalization. The conversation delves into how the platform connects customer data platforms and back-office systems to deliver unified, impactful experiences. Joanna also explores the role of generative and agentic AI in scaling smarter campaigns, touches on the ethical implications of AI, and highlights innovations in customer engagement platforms. With actionable insights for today’s CMOs, this episode is a must-listen for leaders aiming to drive growth with SAP technologies.

May 13, 2025
17:10 min

Report

Infosys Bank Tech Index: Volume 5

The fifth edition gathers quantitative data from 400 largest banks by total assets in Asia Pacific, Europe, Latin America, the Middle East and Africa, North America and the UK. Our survey, exclusive to banks with assets surpassing $10 billion, represents 98% of this asset pool.

May 07, 2025

Article

Best practices for building next generation payments infrastructure

Modernization is essential for banks that want to attract and retain customers who demand personalized experiences. However, modernization is challenging and expensive, demanding high-stakes strategic decisions.

May 06, 2025
7 min

Article

How AI is elevating marketing in financial services

Marketers in the financial services sector are finding new, innovative ways for AI to enhance customer experience, acquisition, and retention.

Apr 28, 2025
9 min

Article

Accelerating hybrid cloud with generative AI

A strategic and coherent hybrid cloud environment can deliver competitive advantages to an enterprise.

Apr 28, 2025
10 min

Article

Cloud-agnostic operating model for multicloud resilience

For organizations that are multicloud by default, a cloud-agnostic approach will provide tools to take control of the complexity of a nonstrategic multicloud deployment.

Apr 28, 2025
20 min

Report

Tech Navigator: Agentic Enterprise AI Playbook

Explore the revolution of agentic AI, where autonomous systems adapt and act with minimal intervention, reshaping industries and unlocking new levels of innovation.

Apr 28, 2025
20 min

Report

Life Sciences Journal

Explore the seven trends intersecting digital technologies and life sciences that will enable leaders to harness rapid change and deliver breakthroughs for life.

May 14, 2025

Podcast

Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs

In this episode of the Infosys Knowledge Institute Podcast, Chad Watt speaks with Joanna Milliken, CEO of SAP Emarsys, about how SAP’s omnichannel customer engagement platform is transforming the future of marketing. Joanna shares insights from her career at the intersection of marketing and technology, illustrating how SAP Emarsys empowers marketers through advanced marketing automation and real-time personalization. The conversation delves into how the platform connects customer data platforms and back-office systems to deliver unified, impactful experiences. Joanna also explores the role of generative and agentic AI in scaling smarter campaigns, touches on the ethical implications of AI, and highlights innovations in customer engagement platforms. With actionable insights for today’s CMOs, this episode is a must-listen for leaders aiming to drive growth with SAP technologies.

May 13, 2025
17:10 min

Report

Infosys Bank Tech Index: Volume 5

The fifth edition gathers quantitative data from 400 largest banks by total assets in Asia Pacific, Europe, Latin America, the Middle East and Africa, North America and the UK. Our survey, exclusive to banks with assets surpassing $10 billion, represents 98% of this asset pool.

May 07, 2025

Article

Best practices for building next generation payments infrastructure

Modernization is essential for banks that want to attract and retain customers who demand personalized experiences. However, modernization is challenging and expensive, demanding high-stakes strategic decisions.

May 06, 2025
7 min

Article

How AI is elevating marketing in financial services

Marketers in the financial services sector are finding new, innovative ways for AI to enhance customer experience, acquisition, and retention.

Apr 28, 2025
9 min

Article

Accelerating hybrid cloud with generative AI

A strategic and coherent hybrid cloud environment can deliver competitive advantages to an enterprise.

Apr 28, 2025
10 min

Article

Cloud-agnostic operating model for multicloud resilience

For organizations that are multicloud by default, a cloud-agnostic approach will provide tools to take control of the complexity of a nonstrategic multicloud deployment.

Apr 28, 2025
20 min

Report

Tech Navigator: Agentic Enterprise AI Playbook

Explore the revolution of agentic AI, where autonomous systems adapt and act with minimal intervention, reshaping industries and unlocking new levels of innovation.

Apr 28, 2025
20 min

Stay connected with our latest Insights

Business Technology Thought Leadership

Infosys TechCompass

Featured

Our Radars

Being AI -first

Being AI -first

CMO Radar

CMO Radar

Infosys Bank Tech Series

Infosys Bank Tech Series

Tech Navigator

Tech Navigator

Cloud

Cloud

Most Popular