Our views on business technology trends
Enterprise AI for an A2A ecosystem
Prof. Mohanbir Sawhney shared deep insights into the application of enterprise AI across organizations, more specifically for the marketing function.
Prof. Valery Yakubovich, executive director at the Mack Institute for Innovation Management, The Wharton School shared his views on several aspects of generative AI for innovation during an interaction.
Generative AI: The secret sauce for retail innovation
Retail businesses are harnessing generative AI to enhance customer experiences and streamline operations, but must tackle challenges in value, cost, privacy, and bias for sustainable growth.
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Generative AI for aeronautics and outer space applications
Prof. Mykel Kochenderfer, Stanford University shared several deep insights on how AI might be able to be used in aeronautics and space applications, during his recent visit to the Infosys Bangalore campus.
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The Urgency of a Sustainable Built Environment
Governments and companies are looking to whole life carbon assessments to understand how to cut emissions and reduce costs.
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Leading from the front: Our generative AI guidelines for content creation
Infosys is a leader in AI, and so the Infosys Knowledge Institute seeks not only to provide insightful, authoritative thought leadership on AI, but also to provide active leadership on the practical use of AI in content creation.
An AI playbook for retail marketers
The future of retail marketing is AI-powered, but only the smartly integrated will thrive.
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Generative AI’s role in the energy industry
Generative AI will be instrumental in addressing the energy sector’s dual challenge of meeting growing global demand, while accelerating energy transition to net-zero emissions.
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Getting ready for enterprise AI with Salesforce
Many companies are unprepared for the AI era. Technologies like Salesforce Einstein can accelerate the journey, but success also requires careful consideration of strategy, governance, and the adoption of an AI-first, digital operating model.
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C2PA: An innovative approach to mitigate the harms of synthetic content
Firms need a way to effectively authenticate media origins to minimize risks and build a resilient, responsible AI strategy. C2PA is one such solution.
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Four steps retailers can take to improve their cloud security
Cloud technology has the potential to transform how retailers operate and satisfy customer demands. Nonetheless, it also introduces security issues that must first be managed.
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Data centers look to immersion cooling as a path to sustainability – and lower costs
The electricity consumption of data centers could double by 2026, and one possible solution to this crisis is the immersion cooling technology.
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The challenge of information retrieval in enterprise AI
Enterprises are grappling with how to build trustworthy AI, and a retrieval augmented generation approach can help create more effective tools and reliable outputs.
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How to unlock the untapped potential of XLAs
Organizations can leverage experience level agreements, in service delivery, to measure and elevate the quality of their employees’ experiences.
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The Decent Dozen: 12 Principles for Responsible AI by Design
Balancing AI regulation and innovation requires a thoughtful examination of responsible AI practices. In this article we introduce twelve principles of a responsible AI strategy and explore responsible AI by design.
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Digital workplace services — The need to humanize experiences
The world of work is undergoing a seismic shift, and while enterprise integrate generative AI responsibly to become AI-first, human-centricity remains central for improving employee experiences.
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Reimagining work: Why AI needs humans
AI is not replacing humans in the workplace but redefining their roles. Organizations that navigate the synergy between AI and humans successfully will thrive.
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Rising demand boosts need for semiconductor firm to build integrated customer experience
Infosys implemented a proactive and efficient customer experience center for a semiconductor client, leveraging advanced ServiceNow capabilities.
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How to secure your business against deepfakes: The role of AI and zero trust
Deepfakes amplify social engineering risks. Enterprises must safeguard their data and protect their reputations with advanced AI, workforce training, and zero-trust defense.
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Why product-centric value delivery is the key to transformation
Firms run their product portfolios as just a series of isolated projects. A finance-guided, value-centric transformation shifts the emphasis from meeting annual deadlines and budgets to creating value across the organization.
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From AI augmentation to stream AI: Application development in the new era
Firms use generative AI to augment the software development life cycle, but the next step is an AI-first approach to streamline processes and build custom solutions.
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Financial Inclusion: Equity and Prosperity
Research has established that financial inclusion can lift individuals out of poverty while also boosting the overall economy.
