Our views on business technology trends
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What enterprises ask from their networks has changed, and the demands continue to grow.
AI-Enabled Semiconductor Supply Chains: From Predictive Analytics to Autonomous Decision Support
Semiconductor supply chains face rising complexity, volatility, and geopolitical risk. This article shows how AI is evolving from predictive analytics to decision intelligence and outlines four priority actions to scale AI across the semiconductor value chain.
The road to Level 4 autonomous networks: How telcos can industrialize intelligence at scale
Operators are racing toward higher autonomy levels to improve resilience, economics, and customer experience. This article outlines the challenges, solutions, and practical steps needed to unlock autonomy at scale.
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How telcos can boost efficiency by moving toward autonomous operations
Telcos are running on thin margins. Moving from automation to autonomy will increase the efficiency and capability needed to deliver superior customer experience — provided they make moves quickly, moves that will depend on where in the world they operate.
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AI in healthcare: Barriers and potential
Healthcare enterprises are realizing initial value from AI, with the greatest impact seen in standardized processes. Its adoption holds strong potential in improving care and doctor-patient interactions, though barriers have limited its broader use. Clear regulations, responsible AI practices, AI literacy, workforce training, and digital modernization are all prerequisites to overcome these barriers and enable AI to reach its full potential in healthcare.
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How to accelerate innovation with InnerSource
By using the software development strategy InnerSource, organizations can reduce development time and boost internal collaboration.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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Creating the live enterprise: The agentic AI imperative in manufacturing and retail
Agentic AI’s piecemeal adoption in manufacturing and retail creates local optimization but encourages value leakage overall. To create sustainable value, enterprises need to reimagine entire business processes enabled by this vital new technology. Done right, our research has found the result is a continuously evolving and learning organization – a live enterprise.
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The key to achieving production-grade agentic AI
Agentic AI is moving beyond initial pilots and toward production-grade implementations. Here we outline a cloud- and AI-agnostic blueprint to make this important technology work at scale, solving many client pain points along the way.
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How to balance people and technology for AI success
Successful AI implementations require blending technology strategies with a people-centric approach.
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Digital technologies for resilient mining supply chains
The mine-to-market supply chain faces several challenges, with digital technologies playing a key role to address them and to deliver a resilient, reliable, and cost-effective supply chain.
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Why product-centric value delivery is the key to transformation
Firms run their product portfolios as just a series of isolated projects. A finance-guided, value-centric transformation shifts the emphasis from meeting annual deadlines and budgets to creating value across the organization.
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How organizations can build human-centric workplaces
Humanizing technology, designing creative employee engagement activities, and addressing employee needs can lead to high-performing employees and a profitable company.
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The connection cure for a better workplace
Organizations should be cognizant of collaboration overload and its adverse effects on employees, and implement preventive measures.
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How to boost employee engagement in the modern workplace
Advanced digital technologies combined with age-old practices can help companies create an engaged workforce, and increase productivity and retention.
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What generative AI means for India's talent
Reskilling existing employees, along with creating new roles related to generative AI, could help companies solve their AI talent issues.
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AI-powered innovation: Transform and thrive through creative intelligence
AI-first enterprises must develop strategic frameworks to identify experiences and processes that drive maximum benefit.
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How to make banking tech investment count
Banks are increasing tech spend quarter on quarter despite a tough macroeconomic landscape.
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The future of product-centric value delivery: Interdisciplinary, sentient teams
Product-centricity increases customer-centricity, but only with a fresh approach to talent, technology, and interdisciplinary team dynamics.
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How Employers Can Win at Digital Adoption
Making digital employee experiences human-centric – through empathy and personalization – can help employers ensure effective digital adoption at the workplace.
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Organizational Structures That Drive Digital Success
Achieving digital transformation and innovation goals will require companies to take a close look at their organizational structure and cultural practices.
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Kubernetes for next-generation telco networks
Modernize or fall behind: why telcos must implement containerization for agility, resilience, and innovation.
