Our views on business technology trends
Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow.
How rethinking core technology platforms can help manufacturers keep up to date
As legacy ERP systems struggle to keep pace, many are modernizing to cloud platforms like Oracle Fusion to gain agility, simplify operations, and support continuous innovation.
AI at scale starts with ERP that can evolve
Modernizing ERP into a continuously evolving cloud platform with governed data and embedded AI, organizations can confidently scale intelligent decision-making and automation.
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Infosys Insurance Risks and Predictions 2026
Global insurers delivered a generally positive 2025 in the face of volatility and high catastrophe claims. We predict this to continue through 2026, with some potential new technology-driven trends that could alter the global risk landscape.
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Agentic commerce: How to build agent-aware digital ecosystems for AI-powered retail
Agentic commerce protocol (ACP) is reshaping the retail journey end to end, from discovery to checkout, and ushering in an AI first commerce paradigm.
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The road to Level 4 autonomous networks: How telcos can industrialize intelligence at scale
Operators are racing toward higher autonomy levels to improve resilience, economics, and customer experience. This article outlines the challenges, solutions, and practical steps needed to unlock autonomy at scale.
Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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A hybrid approach to enterprise transformation
How a hybrid approach to enterprise transformation, driven by agentic artificial intelligence (AI) that combines commercial-of-the-shelf (COTS) platforms and custom-built agents, can help leaders balance speed and control to deliver desired outcomes.
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The missing link in SAP transformation: An integrated tool chain
An integrated SAP toolchain gives CIOs end-to-end visibility and governance to accelerate modernization and unlock AI value.
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The security pitfalls of MCP agent orchestration, and its mitigations
Model context protocol (MCP), a way of connecting AI agents to proprietary systems and data, was not designed with strong security controls, exposing businesses to reputational risks. Here we recommend a platform approach to MCP security, with safeguards aligned to different threat levels.
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How telcos can boost efficiency by moving toward autonomous operations
Telcos are running on thin margins. Moving from automation to autonomy will increase the efficiency and capability needed to deliver superior customer experience — provided they make moves quickly, moves that will depend on where in the world they operate.
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Frontier Telco: Navigating enterprise autonomy
Incremental AI limits progress. The Frontier Telco model introduces an enterprise framework that rearchitects telcos for intent-driven, AI-native autonomy at scale.
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Tech on deck: Smart solutions for modern maritime
Advanced technologies that the maritime industry must embrace to stay ahead of challenges, streamline operations, enhance security, and improve overall efficiency.
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The future fabric of IT operations
As information technology operations have grown in capability, complexity and age, they have drifted away from their original promise: To make work easier, better or more efficient. Advances in autonomy, platforms and customization provide a path back to that original promise.
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Agentic AI shifts cloud FinOps from reactive to proactive
Enterprises invest heavily in cloud infrastructure, yet inefficient utilization leads to significant cost leakage. While FinOps teams and AI-enabled dashboards can surface anomalies, their insights are mostly retrospective. A multiagent AI system changes this by shifting cost management from reactive to proactive, predicting anomalies and executing real-time optimizations to drive sustained savings.
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How retailers can crack the code to frictionless customer journeys
Retailers must embrace an AI-first, real-time, unified experience architecture that integrates customer insights, inventory, and omnichannel operations.
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Smarter stores, smaller shrink: How AI can rewrite retail loss prevention
Advanced data, AI, and integrated technologies can empower retailers to proactively detect, predict, and prevent shrink.
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Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow. Companies will require a thinking network that is always on and always anticipating future requirements and avoiding potential outages and complications.
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Human + AI agents: Foundation of marketing’s next operating model
As marketing teams are forced to deliver more with fewer resources, agentic AI offers a solution to increase productivity and transform the economics and effectiveness of marketing.
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Explore the enterprise data center of 2030. See how the traditional model becomes an autonomous, aware, and composable AI data center driven by sustainability.
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Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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How agentic AI can redefine source-to-pay for semiconductor companies
The semiconductor industry is growing quickly with intelligent and connected systems. But manual chip procurement strategies can’t keep pace, and fragile supply chains increase risk. Agentic AI can help by automating much of the source-to-pay process, leading to lower costs and a more resilient business.
