Our views on business technology trends
Beyond augmentation: Agentic AI for software development
AI is progressively used in software development. But simple augmentation doesn’t achieve the full benefit of generative AI-based technology. For this, agentic AI must be used.
How retailers can crack the code to frictionless customer journeys
Retailers must embrace an AI-first, real-time, unified experience architecture that integrates customer insights, inventory, and omnichannel operations.
Smarter stores, smaller shrink: How AI can rewrite retail loss prevention
Advanced data, AI, and integrated technologies can empower retailers to proactively detect, predict, and prevent shrink.
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Your own personal, thinking network
What enterprises ask from their networks has changed, and the demands continue to grow. Companies will require a thinking network that is always on and always anticipating future requirements and avoiding potential outages and complications.
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Human + AI agents: Foundation of marketing’s next operating model
As marketing teams are forced to deliver more with fewer resources, agentic AI offers a solution to increase productivity and transform the economics and effectiveness of marketing.
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Explore the enterprise data center of 2030. See how the traditional model becomes an autonomous, aware, and composable AI data center driven by sustainability.
A new approach to safe agentic AI
Agentic AI systems are increasingly woven into critical business processes, requiring reliability, security, and high performance to maintain user trust and operational efficiency. Here we introduce a four-level framework to govern agentic AI systems at scale.
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Human-agent collaboration at scale: A POD-driven PCVD framework
As organizations enter the agentic AI era, product-centric value delivery (PCVD) must evolve to integrate autonomous AI agents and human expertise.
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How agentic AI can redefine source-to-pay for semiconductor companies
The semiconductor industry is growing quickly with intelligent and connected systems. But manual chip procurement strategies can’t keep pace, and fragile supply chains increase risk. Agentic AI can help by automating much of the source-to-pay process, leading to lower costs and a more resilient business.
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Agentic AI for proactive risk management in enterprise projects
Enterprises are battling artificial intelligence (AI) disillusionment and employee burnout, with many digital transformation projects failing to reach production. The solution? A multiagent AI system that predicts failure weeks in advance and recommends proactive interventions to keep projects in green.
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Composable architecture: The blueprint for customer loyalty in CPG and retail
Composable commerce empowers businesses to design loyalty programs that fuel both customer love and the bottom line.
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How AI can transform public services
Public-sector organizations are turning to AI to improve services, and an effective AI incubator is key to scaling high-impact use cases.
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SAP digital transformations: The role of AI in business evolution
Businesses are modernizing by adopting clean-core SAP architectures, transforming legacy systems into intelligent platforms that harness AI for agility and scale.
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How retailers can win big with holiday e-commerce
Retailers can turn peak-season pressure into lasting advantage by building resilient, AI-powered e-commerce ecosystems.
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Agentic AI risks to the enterprise, and its mitigations
Agentic AI is starting to be used in key business processes. But current testing methodologies fall short of the assurance needed to deploy them at scale, safely and reliably. A comprehensive evaluation framework is needed to explain reasoning processes, reduce risk, and ensure this vital technology achieves true business value.
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AI in healthcare: Barriers and potential
Healthcare enterprises are realizing initial value from AI, with the greatest impact seen in standardized processes. Its adoption holds strong potential in improving care and doctor-patient interactions, though barriers have limited its broader use. Clear regulations, responsible AI practices, AI literacy, workforce training, and digital modernization are all prerequisites to overcome these barriers and enable AI to reach its full potential in healthcare.
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Smarter, smaller, safer: The case for small language models in financial services
Small language models (SLM) deliver faster, cheaper, and more accurate AI solutions than large models. They enhance privacy, ensure regulatory compliance, and boost operational efficiency. Easily customizable and quick to update, SLMs excel in specialized banking tasks. Their accuracy and flexibility make them well-suited for agentic AI, which requires trustworthy, specialized, and easy-to-explain intelligence for financial services.
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Microgrids solve major demand at AI data centers
Data centers are driving new and different demand for power. Traditional generation, transmission and delivery systems are not well-suited to keep pace with the coming requirements. Microgrids and decentralized generation can reduce grid stress and ensure reliability in power-hungry AI data centers.
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How to accelerate innovation with InnerSource
By using the software development strategy InnerSource, organizations can reduce development time and boost internal collaboration.
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Drive global transformation: How Highly Marelli reinvented operations with SAP S/4HANA and Infosys
Highly Marelli undertook a bold transformation to unify its global operations, overcoming legacy system fragmentation and post-acquisition challenges. By implementing SAP S/4HANA on AWS Cloud, the company built a scalable, modern enterprise foundation to support global growth and agility.
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Meet energy trading’s new challenges with AI
Learn how artificial intelligence can help energy traders isolate valuable signals from digital noise.
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Strategies and tools for large-scale fiber deployment
Fiber network deployment involves complex planning, precise execution, and seamless activation to meet growing digital demands. This guide highlights essential strategies and tools to ensure scalable, efficient, and reliable fiber rollouts.
