Our views on business technology trends
Enterprise AI for an A2A ecosystem
Prof. Mohanbir Sawhney shared deep insights into the application of enterprise AI across organizations, more specifically for the marketing function.
How to transform energy and utilities: A strategic framework for AI integration
Artificial intelligence is poised to transform the energy sector by enhancing efficiency and predictive capabilities, but its success depends on strategic alignment, governance, and readiness to adapt, as not all investments currently yield proportional business value.
The promise and perils of agentic AI in payments
Autonomous agents could revolutionize payments — if they can overcome today's obstacles.
Article
The strategic role of data analytics in global trade and tariff dynamics
AI and analytics are transforming global trade by improving risk visibility, optimizing sourcing, and streamlining regulatory compliance.
Article
How AI in semiconductor manufacturing is transforming chip design
Using AI in semiconductor design enhances innovation, improves efficiency, and accelerates development, addressing complex challenges in the ecosystem.
Article
Beyond compliance: How to implement responsible AI and foster a workplace that champions it
Comprehensive organizational change management aligns people, processes, and incentives so that responsible AI becomes not an add-on, but a cultural default.
An AI playbook for retail marketers
The future of retail marketing is AI-powered, but only the smartly integrated will thrive.
Article
Fundamental mathematics and practical AI applications
Prof. Colm-Cille Patrick Caulfield, University of Cambridge speaks about the relationship between fundamental mathematics and practical AI applications.
Article
How agentic AI in telecom can boost efficiency in operations
Agentic AI is revolutionizing the telecom industry by enabling autonomous network management, hyperpersonalized customer experiences, and significant operational cost reductions.
Article
Beyond augmentation: Agentic AI for software development
AI is progressively used in software development. But simple augmentation doesn’t achieve the full benefit of generative AI-based technology. For this, agentic AI must be used.
Article
AI as new UI: Driving agentic process automation at enterprise scale
AI as UI, powered by Agentic Process Automation (APA), is revolutionizing business interactions by enabling natural, conversational commands allowing AI to understand intent, make decisions, and fully automate end-to-end processes.
Article
AI for resilient supply chains in times of uncertainty
While AI can’t fully eliminate tariff-related risks, it can significantly help businesses build resilient, adaptive, and intelligent supply chain operations.
Article
How AI agents will unlock value in CRM systems
AI agents applied to sales and marketing platforms will deliver enhanced value and address persistent problems in enterprise customer relationship management systems.
Article
A new approach to safe agentic AI
Agentic AI systems are increasingly woven into critical business processes, requiring reliability, security, and high performance to maintain user trust and operational efficiency. Here we introduce a four-level framework to govern agentic AI systems at scale.
Article
The growth of AI: From university labs to real-world business impact
Dr. James Fergusson, University of Cambridge, shares the work done in the Infosys Cambridge AI Centre on transforming scientific research, and how this collaboration can impact business.
Article
Data: A core requirement for successful AI
Lack of readiness is a key problem for businesses building AI products and services, and they must lay the groundwork here to achieve value.
Article
A much wider range of stakeholders from communities and different age groups must be included in discussions about artificial intelligence.
Article
Best practices for building next generation payments infrastructure
Modernization is essential for banks that want to attract and retain customers who demand personalized experiences. However, modernization is challenging and expensive, demanding high-stakes strategic decisions.
Article
How AI is elevating marketing in financial services
Marketers in the financial services sector are finding new, innovative ways for AI to enhance customer experience, acquisition, and retention.
Article
Accelerating hybrid cloud with generative AI
A strategic and coherent hybrid cloud environment can deliver competitive advantages to an enterprise.
Article
How asset tokenization unlocks liquidity in capital market
Asset tokenization unlocks liquidity for illiquid capital market assets. Tokenization is created and managed through blockchain technology.
Article
How Al transforms underwriting in security issuance operations
The financial securities issuance process is cumbersome and time-consuming. With the help of artificial intelligence (AI)-powered platforms that leverage a mix of traditional and generative AI, the process can be eased.
