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The client, a Boston-based drug discovery company, with state-of-the-art research facilities in Bangalore, India, accelerates discoveries by providing products and services that eliminate bottlenecks in the drug-discovery value chain. The company has built several capabilities centered on the structure-based drug design platform, that enables easy identification of drug candidates and boosts the success rates of drug generation. Over the years, the company has created a wide research network through strategic alliances with technology pioneers and has provided its customers access to diverse technology platforms.

Key Challenges

The client wanted a cost-effective way to optimize processes across the organization and ensure high effectiveness levels.

The Impact

The project set a benchmark for the company's future optimization initiatives.

 

The client witnessed a significant improvement in efficiency levels across its departments.

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The Solution

A cost-effective way to optimize processes across the organization and ensure high effectiveness levels.

Infosys ensured painless transition to the new processes and tools

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Infosys ensured painless transition to the new processes and tools

The client asked Infosys to develop and implement optimized processes for one specific department. The primary mandate for this consulting exercise was simple – all processes designed had to be simple to understand and easy to follow, especially by the scientific personnel.

Infosys first focused on understanding the various technical needs of the department in question. The team assessed the IT deployment across departmental processes. After creating and documenting the workflow for each activity, they developed a set of business processes and mapped each to its departmental function. Next, they designed and implemented all the necessary templates and formats required for key documents across functions. The Infosys team also worked with the client department to understand, identify, and clearly define roles and responsibilities at various levels of the organization.

The client witnessed a significant improvement in efficiency levels across its departments.

The client gained in-depth perspective on its human resources

Map skills to functions more effectively and also plan and structure the overall company organization better.

Painlessly transition to the new processes and tools