A financial services company offering a wide range of retail and commercial banking products and services to individuals, SMEs and large corporations in the USA wanted to enhance its IT infrastructure.
The enterprise sought to implement a next-gen business-aware operating model to allow resource unit (RU)-based pricing. The requirement: a large-scale transformation of data centers as well as public and private cloud services, across branches.
Key Challenges
- Redesigning the existing infrastructure for implementing a RU-based pricing model
- Automation of provisioning and server lifecycle management
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The Solution
Infosys Polycloud Platform transforms IT infrastructure management
The Infosys Polycloud Platform team developed a point solution and implemented four modules of the platform:
- Provisioning - Fully orchestrated automation for provisioning of IaaS services
- Orchestration - Provisioning workflows orchestrated with SailPoint, Terraform and other tools
- Self-healing - Automation of incoming alerts and incidents for self-healing by using resolver bots and machine learning workflows
- AIOps - Automation of alert and event management for root cause analysis and identification of incidents
Interactive dashboard provides visibility into operations
The Infosys team automated installation, configuration and registration of the Microsoft Azure VM Agent using the Red Hat Ansible Automation Platform. Our experts implemented tagging and automated server naming to comply with cloud operations standards. Moreover, automation unified the organizational structure, eliminating siloed processes and repetitive activities.
Benefits
Integrated with Venafi for short-term digital certificates
Automated FinOps reports
Freed up human resources involved in repetitive activities
