Case Study
Infosys was chosen as a preferred solution partner by Vitech Systems, a global provider of benefits and investment administration software for the insurance, retirement, and investment industries.
Infosys Wingspan provided a single platform for managing enablement, repurposing existing content and implementing access provisioning for each vendor.
Key Challenges
Vitech Systems software platform is implemented by multiple vendor partners for insurance carriers. The client must ensure sufficient partner staff are trained on the platform’s technology, capabilities, and features on an ongoing basis also ensure access provisioning for the vendor ecosystem.
Vitech Systems was on the lookout for a partner to assist with the implementation of an LXP that would provide them with the opportunity to further educate their vendors on their software while safeguarding the designated space for each vendor.
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Infosys Wingspan – Powering Vendor Enablement
Vitech Systems was looking for a solution which would help them with managing vendor enablement and repurposing their existing content into a more engaging format. Another important criterion was to ensure access provisioning for each vendor.
Infosys Wingspan provided a single solution for all their needs. A platform that helped them with their vendor enablement process and in repurposing their existing content into 150+ SCORM packages. Content access was also regulated using the groups feature of the platform. Infosys Wingspan enabled access restrictions and admin rights for the client by building checks and balances.
Infosys Wingspan implements a unified solution for Vendor Enablement
Infosys Wingspan implemented a host of features for Vitech Systems to allow for a seamless, unified, and easy to navigate user experience.
Low-code/no-code widgets-based microsite for initiative specific
Knowledge board for experts to curate content
Integrated telemetry and analytics
Multi-lingual support and search - Support for 27 languages
Groups feature for enabling access provisions
Benefits
Completely white-labelled Infosys Wingspan platform
1000+ users onboarded on the platform
150+ SCORM packages created
4 new vendors onboarded
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